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Einspahr Auto Plaza

(139 reviews)
Visit Einspahr Auto Plaza
Sales hours: 8:00am to 5:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–5:30pm 7:30am–5:30pm
Tuesday 8:00am–5:30pm 7:30am–5:30pm
Wednesday 8:00am–5:30pm 7:30am–5:30pm
Thursday 8:00am–5:30pm 7:30am–5:30pm
Friday 8:00am–5:30pm 7:30am–5:30pm
Saturday 8:00am–4:00pm 7:30am–12:00pm
Sunday Closed Closed
New (605) 884-9068 (605) 884-9068
Used (605) 884-9079 (605) 884-9079
Service (605) 884-9076 (605) 884-9076

Reviews

(139 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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A top notch group of professionals

Professionals with a high concern for customer service and communications with the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Richard, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

New Car Purchase

Friendly, fast, courteous service by the staff made the car buying experience as pleasant and painless as possible. Made it a pleasure to do business with and felt appreciated as well. I would have no problem doing business with them again or referring someone to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Todd, thank you for leaving such a great review and high star rating. We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

2 door Bronco

Purchased 2021 Bronco from out of state. They work everything out with any issues! Garrett help get everything moving quickly. A+ service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Paul, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

ringneck41@hotmail.com

My experience was fine. When I called to have may pickup serviced, I was promptly scheduled for an appointment. The service went very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Gary, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Einspahr Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Carla

Always friendly and knowledgeable, and completely repairs promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Carla, we're pleased to hear everything was completed to your satisfaction! Thank you so much for being one of our valued guests and we look forward to your next visit!

Einspahr Ford

Work was done in a timely manner. Mary is always very professional and great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi William, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

We were looking for an Escape for our daughter.

We were looking for an Escape for our daughter. We worked with both Peyton & Jordan on finding a vehicle that fit our budget & needs. As soon as one came in they contacted us and worked with us to make sure the Escape was cleaned up, checked out & ready to go. They went the extra mile to make sure the Escape was ready for our daughter. We'll certainly be coming back when we're ready for our next vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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2015 Ford Explorer purchase

25-year customer with Einspahr and if 5-star service was not a standard way that they conducted their business and interact with customers we would have been gone long ago. Always positive, always fair

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jeff, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

Owner

They fixed my car the day I brought it in. I needed a new battery and they fixed it the same afternoon I brought it in

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Evelyn, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

Purchased a Ford Explorer from Peyton and so far I am...

Purchased a Ford Explorer from Peyton and so far I am very pleased with the customer service. He has been very patient with me on explaining the new feature functions and updating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.