Maritime Ford-Lincoln, Inc.

I absolutely love this dealership! We have been purchasing our vehicles there for years and also getting them serviced there. I see the inside of the building when I buy my vehicles and then pretty much don't again until I am looking for a new one because they come to my house and pick up my vehicle every time I need it serviced and drop it back off. It makes my life so easy. They are always prompt and explain anything that needs to be done. Thank you for being in our community and the service you provide!

My name is Ricky O - I would not recommend this place they do not honor their warranty forever customer agreement I will pass this information to all my friends and anyone who will listen to me as well I will repair my Truck thank God it's not that bad of a repair job

Thank you for the great and wonderful experience that we had with your dealership. Buying a used van was painless and quick. We love our new used van from you.

Diagnosis was spot on- Blend Door Actuator. Quote for repairs was $1,100 for 7 hours of labor and parts. While I commend the service dept for the proper diagnosis, I purchased the part myself and made the repairs in less than 1 hour. I am well aware of their process in making the diagnosis, viewing the maintenance procedure card and solely using that in quoting the repairs. However, I am also well aware that if I would have allowed the repair, the tech would have corrected the problem in just the hour that it took me and I would have still been stuck with the $1,100 bill. A service department should have the courage to fight these ridiculous labor hours on these maintenance cards instead of continuing to collect an over abundance of money from unknowing customers. The service department and establishment was very friendly and helpful during this visit and with all of our other visits. However, there has to be a re-connect with service departments to understand that people should not be taken advantage of for these types of services.

This is the absolute worst stealership I have ever had any experience with in 40 years! Igor is a complete incompetent oaf and has zero customer service. I had my car in over a dozen times and they never managed to repair any of the issues. And I was in an accident and took it there for repairs as this was what the insurance wanted. The lady hit my front passenger quarter and they said the damage wasn’t that bad. Well. They were wrong. The car was only halfassed fixed and so cheaply done that I had all kinds of problems with the steering, rattles and vibration. For a 2015 with only 30k miles this was just not acceptable. I finally got fed up and decided to trade it. When the dealer there was checking it out for trade he immediately pointed out the incorrect bolts that were sticking out. And then after a close inspection told me he was sorry but the car was junk. I took it to two other dealers and all had the same conclusions and one went so far as to tell me that it would have to be auctioned off as they would never put it on their used car lot! So thanks to the incredible incompetence here I lost a ton of money. I will never have another Ford in this town! You cannot trust them at all!

Was unsure about buying a Ford having never owned one before. Went onto the lot to have look and thought I would never be able to afford a new Truck. Walked in the showroom and was made to feel right at home. No pressure from the sales team and they went out of the way to find me a deal I could handle from a new truck that I liked to a payment I could afford. Start to finish I was treated with respect Thank from a first time Ford owner

Worst service ever. Last year four wheel drive issues. This year twice and once three days ago and problem re-appeared today. 2017 F150. 16000 miles and four oil changes and two oil pan replacements. Every time the service department fixes something they need to fix it again.

The used car Dept. or building is very small. I felt like I was walking someone's space going in there. Worked OK just very small.

Bought a new car and was given a 10.00 off card for oil changes. We would take are old car ( non customer) in for oil changes before and Paid 28.00 and change for a 4 cyl focus, on our first time in for oil change on new car they charged us 28.00 and change when I showed them card discount they said usually 38.00 dollars and that they give everyone 10 dollar discount, so what's the point of getting a new car owner discount card when everyone gets same discount. Worthless discount card for new owners.

My fiancé and I went in Monday looking at cars and he found the one he’s been wanting for awhile now. Test drove it. Did paperwork. Spent almost 3 hours of our time there. We decided not to wait around anymore and told Sandy (financial advisor) to just give us a call back when she had heard back from banks etc for the loan process. 5 o’clock came around and still hadn’t heard from so we called her and she informed us that he would need a co-signer and that he ha great credit but not enough history. After taking to a family member whom lives 3 hours she agreed to co signing. ( remind you this is all Monday still) so she then is playing phone tag with sandy. Finally gives her her information. With that being said we called sandy again and then she said that their was another issue. So that was another day. This takes us to Wednesday’s we then call HER again to see what the status was and she said that she was going to FED EX the paperwork to his family member to sign for co signing. Again she has already pulled his credit. His family members credit has all her information. So Thursday comes around and we drive past the lot and the vehicle is not there. So I call the sales representative that had been helping us, Marty. And he doesn’t answer. And calls back the next day, Friday. To “inform” us that the car was sold a few hours after we left the lot. So I then proceed to call sandy and ask her why she had not told us about this?! If the car was sold and she proceeded to tell me that Marty did. Which he never did. I have the call logs and texts messages. She was rude and very unprofessional playing the blame game. they should have told us and not ran anyone’s credit. With that being said I know money speaks for all and that’s all the cared about which is why they didn’t have any hesitancy selling it to someone else. But never once did they say “this is a popular car can you put money down” etc. and NEVER had I ever have to chase and make 20 phones calls to a business. Which makes us feel like they did not want our business and truly discriminated against us because we are our mid twenties and probably ASSUMED we didn’t have any money to put down. Why else wouldn’t they ask? We got a “apology” and that was it. All and all the professionalism was not there at all and the communication is trash!