Kiefer Kia

When I sold them my dads car after he died, they showed me paperwork saying it was only worth 8k to 9k and would give me 6k It seemed fair until a week later it was listed on the lot for $14,999, why should you make over double what you paid me for the car! Evil company! and now im blocked from facebook posting what they did to me when there adverts show in my feed, so they actively block any bad reviews from social media sites.

$800 oil change! I took my 2023 kia in for an oil change on 10-15-24. I’d already signed up for just an oil change and tire rotation online but when I got there, the service “advisor” Trevor told me I needed a ton of extra service. I told him I only wanted what I signed up for but he told me I had to have the extra stuff because my car needed 20k service. I argued and should’ve walked out but I said fine go ahead. I was charged over $800 ($740 after the "discount"). On a car with 20k miles… for routine maintenance. The only services on this huge sheet of charges that’s recommended by the manufacturer is an oil change so I was lied to when I told I needed extra then bullied into giving in. When the service supervisor Kristi called me to see how service went she apologized and said they’ve been having this problem because “their job is to upsell” but wanted to make it right so she promised me the new service manager Roy would be calling me the next day. When I didn’t hear from him I called and left a message with return to call back. It’s Nov 7th and I’m still waiting. I’d give zero stars for the maintenance department if I could. I wouldn’t take a hot wheels car back there let alone my kia, I’ll be going literally anywhere else from now on.

$800 oil change. I took my 2023 kia in for an oil change on 10-15-24. I’d already signed up for just an oil change and tire rotation online but when I got there, the service “advisor” Trevor told me I needed a ton of extra service. I told him I only wanted what I signed up for but he told me I had to have the extra stuff because my car needed 20k service. I argued and should’ve walked out but I said fine go ahead. I was charged over $800 ($740 after the "discount"). On a car with 20k miles… for routine maintenance. The only services on this huge sheet of charges that’s recommended by the manufacturer is an oil change so I was lied to when I told I needed extra then bullied into giving in. When the service supervisor Kristi called me to see how service went she apologized and said they’ve been having this problem because “their job is to upsell” but wanted to make it right so she promised me the new service manager Roy would be calling me the next day. When I didn’t hear from him I called and left a message with return to call back. It’s Nov 7th and I’m still waiting. I’d give zero stars for the maintenance department if I could. I wouldn’t take a hot wheels car back there let alone my kia, I’ll be going literally anywhere else from now on.

Worst place ever!!! They are liars !! I would never send anyone to them. Drive for a month and give it back cause they are liars !!!!!!

Got rid of my Kia K5. Praise God I will never go back to a Kia dealership ever. oh, and FYI, if you were a guy whom maybe a month ago just had a new motor put and next day your engine light came on…. You called them and said you would be in 30 min….. dogged you butt!!!!! Just saying

Amazing customer-focused and friendly staff. So impressed with their ability to be friendly and efficient despite the obvious high-volume of business going on. Will definitely recommend to people I know.

We bought a new Sorento from Kiefer and it was a great experience all the way around!

My salesman Marco and the f&I manager Dylan were an absolute pleasure to deal with, very friendly, professional and knowledgeable. I would highly recommend talking to Marco if you are looking at purchasing a vehicle.

I worked with Marco this week @ Kiefer Kia on purchasing a "new to me" vehicle. Marco was friendly and courteous and although I didn't buy the vehicle I initially thought I wanted, Marco helped me get into an even better vehicle that was just what I wanted and needed.

BUYER BEWARE!!!! DONT BUY A KIA! First off, they take forever to fix anything! Warranty coverage is a joke. We have been waiting to have our engine replaced after seizing up at only 80k miles and that there is 17 cars waiting in front of us to have engines replaced. These cars are crap. On top of that, they have been leading us on telling us months ago that it will only take 2 weeks. We call every other week to check on the status and they tell us the same thing, just 2 more weeks. They have an excuse about something on why things aren’t moving forward every time. We have a car payment with no car! They won’t help with a rental and with the time frame it looks like it’s going to be months till it’s fixed. We have a new born baby and need means to get around with NO help from Kiefer, they lie to us over and over. DO NOT fall for there tricks, just because they offer a warranty, you’ll still be without a car for months, making payments, and if you want a rental it’s $45 per day, which seems like some scam to make more money off us! Just want to give a heads up to anyone thinking of buy a Kia or going to Kiefer to buy a car, DONT DO IT!!