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Lithia Chrysler Jeep Dodge Ram FIAT of Eugene

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (185 reviews)
Visit Lithia Chrysler Jeep Dodge Ram FIAT of Eugene
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
(855) 346-2301 (855) 346-2301

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (185 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

My husband and I had the best buying experience here 2 years ago. This visit was a recall notice. Excellent service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Nightmare

Worst nightmare ever. Never buying a car there ever again and not recommending them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lifetime Oil Change Experience -- VERY GOOD!

Exceptional might be a bit overstating... but my service experience was quite good. Timely, nice, and my oil change was, will what it should be... done.!. People either make a break a place. Your service folk are good. They are there to do their jobs, that's apparent, but they will also take a couple seconds to joke and talk. Good blend. Thanks! You have a type-o in your form, below where it asks for Name... it says: "We'll will show this as the "author" of the review. Should be We'll show, or We will show.... can't help myself. :o)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service on 2016 RAM

Great service. Timely performed and fairly priced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service!

We were traveling and a check engine light came on. Lithia service worked hard to fetus back on the road fast. Nice work, and ice people too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Love Lithua of Eugene

I trust THIS dealership! I won't take my RAM anywhere else. The service is great and the techs talk to me about what's needed and what's covered. I appreciate the straight-talk!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Lithia CJD of Eugene is terrific!

This is the 2nd car I've purchased through Lithia CJD of Eugene and working with Guy German. The experience both times were excellent and easy. Even referred a friend who purchased with the same experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easiest vehicle purchase ever.

No nonsense purchase. Saw what we liked online, went down & bought it, no hassles, very seamless. Salesman was very knowledgeable of the product and very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lithia CJD of Eugene Review

Overall a good experience. The service dept. employees could use a little more training or maybe a refresher on customer service phone skills, they are a little lacking. Also the service area is gloomy. Could use some brighter lighting, maybe some new paint, etc.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil Change

I like the fact they do an inspection and let me know about items that might be needing service in the near future, but don't high pressure me into doing them right now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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