Reviews
Write a reviewGreat Service
My husband and I had the best buying experience here 2 years ago. This visit was a recall notice. Excellent service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nightmare
Worst nightmare ever. Never buying a car there ever again and not recommending them to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Lifetime Oil Change Experience -- VERY GOOD!
Exceptional might be a bit overstating... but my service experience was quite good. Timely, nice, and my oil change was, will what it should be... done.!. People either make a break a place. Your service folk are good. They are there to do their jobs, that's apparent, but they will also take a couple seconds to joke and talk. Good blend. Thanks! You have a type-o in your form, below where it asks for Name... it says: "We'll will show this as the "author" of the review. Should be We'll show, or We will show.... can't help myself. :o)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service on 2016 RAM
Great service. Timely performed and fairly priced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service!
We were traveling and a check engine light came on. Lithia service worked hard to fetus back on the road fast. Nice work, and ice people too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Love Lithua of Eugene
I trust THIS dealership! I won't take my RAM anywhere else. The service is great and the techs talk to me about what's needed and what's covered. I appreciate the straight-talk!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lithia CJD of Eugene is terrific!
This is the 2nd car I've purchased through Lithia CJD of Eugene and working with Guy German. The experience both times were excellent and easy. Even referred a friend who purchased with the same experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easiest vehicle purchase ever.
No nonsense purchase. Saw what we liked online, went down & bought it, no hassles, very seamless. Salesman was very knowledgeable of the product and very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lithia CJD of Eugene Review
Overall a good experience. The service dept. employees could use a little more training or maybe a refresher on customer service phone skills, they are a little lacking. Also the service area is gloomy. Could use some brighter lighting, maybe some new paint, etc.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil Change
I like the fact they do an inspection and let me know about items that might be needing service in the near future, but don't high pressure me into doing them right now.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase