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Bergstrom GM of Oshkosh

(121 reviews)
Visit Bergstrom GM of Oshkosh
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (877) 739-9060 (877) 739-9060
Used (877) 859-0863 (877) 859-0863
Service (920) 243-4498 (920) 243-4498

Reviews

(121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bergstrom of Oshkosh. Excellent

Let us say that Jennifer Hollenbeck made us feel comfortable and like family, the moment we walked it. There was no pressure, she answered our many questions, built and rebuilt trucks for us and would never want to deal with anyone but her again. From the moment we walked in the door, not only did Jennifer show us respect, but everyone at Bergstrom in Oshkosh has become part of our Truck family. We plan on spending a lot of time there for oil changes, maintenance and cookies!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Place, excellent facility

very pleased with this dealership , I have dealt with them before and have always been pleased. very happy with your very friendly staff,always a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Salesman

Brian did a great job explaining all the features of the "techy" equipment on my new Equinox and he programmed my radio stations as well as the Bluetooth feature. I am a happy customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Was a very good experience. Paul Christman got us a nice deal on a great car. He was very helpful and did a very thorough job showing us the car and all it's features. Would definitely come back there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GREAT SERVICE CLEAN FACILTY

the person who washed and detailed my truck did awsome job and thank you the head guy Ron T is doing fine job as well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service, Great Culture

I came in for a simple oil change and tire rotation, and from the time I drove in and was greeted by Rick, the service writer, to the time in the waiting room when both car porters, Tom and Stan specifically came over to say hi and ask how I was, to the time Chad, my personal Service Consultant came over to say hi and ask how everything was going, my experience at Bergstrom is always nothing but top notch. Even the Service Manager, while walking by, recognized me and greeted me and said hi. These folks get it and make it happen. At Bergstrom, you don't feel like you're at a dealership, you feel like you're with family who just want to help you. Great job!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Repair on Leased vehicle

Chad Yager was great to work as always. He listened to what I had to say on what was wrong with my leased vehicle. He always kind, friendly and courteous! I enjoy working with Chad!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service!

Chad and Tom went above and beyond to get my vehicle repaired the way I wanted it done. It was a tough situation but they both stepped up and took care of everything. I cannot thank them enough and the vehcile is running like a dream. My vehicle was returned to me very clean inside and out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Outstanding Service

Would do it again, just not so soon, as Jennifer and the entire staff went above and beyond to make the purchase of my 2014 GMC Sierra a reality in a short time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Rick B Oshkosh WI

This is our forth vehicle at Bergstrom Chevrolet in Oshkosh. As always we have had a great experience working with the staff. They are always willing to work with you whether your in for an oil change or regular maintenance. As far as purchasing a vehicle sales and Finance will ease the process. Thanks to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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