Bergstrom GM of Oshkosh

Easy and smooth going to a salesman that knows you and what you want and like. It makes the process so much easier. Will always go to him.

Buyer beware. They overpromise and under deliver. Horrible when it comes to communication. Even when they pick the delivery date and time of a new vehicle, they still can’t hold true to it.

Dealer picked the delivery date and time of my new 110k vehicle I drove 45 minutes to get told the vehicle wouldn’t be ready for at least 24 hours. Talked with several staff and everyone had conflicting reasons. First I got told the vehicle had water spots, then was told it had acid rain damage. I had paid for protective coating to prevent acid rain damage and not 1 person could confirm if it was applied! I pointed out either it was never put on BUT I was paying for it or it was put on over the acid damage. No one wanted to answer. Managers didn’t care and would rather just give me my money back and sell it to some other poor other customer.

Kara Homan is a great sales person! She makes everything so easy to buy. She has a lot of knowledge about the vehicle's I'm interested in.

My car started making a noise, and I was planning on taking it out of town. I took it to the Service Department before leaving and worked with Brian. Brian was a true gentleman and simply AMAZING! He listened to my concerns and made sure the issue was fixed. I am so blessed to have worked with Brian. Thank you, Brian!

I?m an extremely busy person in medicine . I came in with limited time and sleep. My dealer , Larry R was phenomenal. He had all ready with the parameters I gave. I was in and out in no time and left the same day with a new vehicle 2025 Chevy Trax.

Brought truck in for warranty work (battery drain dead over night)and was 25 miles from warranty experation , lucky I guess , was told there was nothing wrong with truck and if I drove it home , over 25 miles , then warranty would b mute , so they agreed to put battery in after 2 days back and forth but said I am on my own !!! Have bought 2 brand new trucks from bergstom but will not b a third , flat out rude about whole thing

Sales guy Paul Christman spent a lot of time helping us pick the vehicle And getting us a great deal Checked around and saved 1300 hundred dollars

Dealer failed to contact me after I reached out twice regarding a vehicle they listed available on cars.com as well as their own site. I've had negative experiences with this dealership in the past but was willing to look past them for this specific car; unfortunately their failure to reply cost them the sale.

Buyer beware! if you bring your vehicle in for service have it checked out by a competitor, (gustman, van horn, whom ever you can) I had more than 1 bad experiance with bergstorms service departmant. brought my truck in for electrical problem and instead of changing out the harness which was under warranty, they bypassed the harness with a new wire to fix the problem. this fix was so bad it kept returning and the kept spicing the wire the installed. at that time i was out of warrenty and was charged for the repair which was wrong to begin with. so if you cant expect reliable service the why would you buy from a dealership that is subpar and untruthfull. I have all the documentation and photos to prove what i am accusing bergstom of. I will never give them the chance to take avantage of me again. just saying