Reviews
Write a reviewWe had an awesome experience with Brendan at Moore
We had an awesome experience with Brendan at Moore Shoreline in Sebewaing Michigan. He was very helpful and we were in and out with a new car. Thank you so much!
We had an awesome experience with Brendan at Moore
We had an awesome experience with Brendan at Moore Shoreline in Sebewaing Michigan. He was very helpful and we were in and out with a new car. Thank you so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car has been at dealer since July 6th.
Car has been at dealer since July 6th. It's been 51 days and the car has not even been diagnosed. They are short handed. Apparently so short handed that cars are languishing in the service department for months at a time. The service guy shared that one truck had been their since February! And another car for 4 months! Don't go to this dealer for anything. Especially service. I didn't have a choice as my car quit working at 60mph and this is where I got towed to.
Car has been at dealer since July 6th.
Car has been at dealer since July 6th. It's been 51 days and the car has not even been diagnosed. They are short handed. Apparently so short handed that cars are languishing in the service department for months at a time. The service guy shared that one truck had been their since February! And another car for 4 months! Don't go to this dealer for anything. Especially service. I didn't have a choice as my car quit working at 60mph and this is where I got towed to.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We moved to the area three years ago and wanted someplace
We moved to the area three years ago and wanted someplace locally to service our vehicles. We made the right decision without a doubt bring our auto's here. Yesterday, we needed to upgrade one of our vehicle and this team was awesome in making that happen. Ken, Brian and Michael went beyond the call to put us in the perfect vehicle. We highly recommended this friendly dealership.
We moved to the area three years ago and wanted someplace
We moved to the area three years ago and wanted someplace locally to service our vehicles. We made the right decision without a doubt bring our auto's here. Yesterday, we needed to upgrade one of our vehicle and this team was awesome in making that happen. Ken, Brian and Michael went beyond the call to put us in the perfect vehicle. We highly recommended this friendly dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mooreshoreline - Sebewaning
All ways friendly and explains everything they need to do and takes good care of my car.
Mooreshoreline - Sebewaning
All ways friendly and explains everything they need to do and takes good care of my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Owner
Derrick Holland is the best around. I wouldn't buy a car from anyone else.
Owner
Derrick Holland is the best around. I wouldn't buy a car from anyone else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change
My wife was the one who dropped off and picked up.
Oil change
My wife was the one who dropped off and picked up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Great service
Great service, fast and informative. Would recommend. We bought our car in just a few hours and had all of our questions answered every step of the way.
Great service
Great service, fast and informative. Would recommend. We bought our car in just a few hours and had all of our questions answered every step of the way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad everything was completed quickly and to your satisfaction! Congratulations on your new vehicle and have a wonderful day!
Worst service department. Avoid at all cost!
Plan on your car being returned with repairs not completed and several other areas being broke that weren't before. No good mechanic would work for low pay in the Caro area. And they don't have better deals on new or used cars. Total waste of time out of your life and unwanted drama.
Worst service department. Avoid at all cost!
Plan on your car being returned with repairs not completed and several other areas being broke that weren't before. No good mechanic would work for low pay in the Caro area. And they don't have better deals on new or used cars. Total waste of time out of your life and unwanted drama.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 613-0329 to discuss your concerns, as your satisfaction is of utmost importance to us.
Poor Body Shop
Right off the bat I will clarify the only good thing at this place is the experienced painter. I have never dealt with any place quite like this place. The vehicle took 28 days longer than I was told it would take. They did not replace the custom accessories with the same design, but only what the body shop manager wanted.. vehicle assembled sloppy. Would not work with insurance company who was willing to pay for correct parts. Beware of this place, not the only one who is regretting having work done here.
Poor Body Shop
Right off the bat I will clarify the only good thing at this place is the experienced painter. I have never dealt with any place quite like this place. The vehicle took 28 days longer than I was told it would take. They did not replace the custom accessories with the same design, but only what the body shop manager wanted.. vehicle assembled sloppy. Would not work with insurance company who was willing to pay for correct parts. Beware of this place, not the only one who is regretting having work done here.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair