Lithia Ford Lincoln Of Boise

I've had several dealing with this dealership, they have all been horrible. They are the definition of 'slimy sales people' ... my advice negotiate online via email ... and if its within $500 buy the car from someone else.

Michael Vincent, one of the only few diesel techs that still has a clue. He gets the job done and goes above and beyond for your car. It’ll not only work and feel better but look better when he’s done with it! He’s a hard blue collar man and I’m proud to have left my truck in his hands. The Service advisor was xxxx and didn’t know what the xxxx was going on but Michael came out , strongly voiced his opinion and gave me a laugh while he put those stool xxxxxx in their place.

I bought lifetime oil changes. Huge mistake. I have spent hours getting my oil changed. Last time it was over 2 hours. Appointments should be made for us so our time waiting is reduced. The report I received said everything checked out. Within 2 weeks I had to add coolant as it was very low. Then I had to call roadside assistance to jump my battery as it had reached the end of its life. Neith⁰er one of these things should have happened right after they were supposedly inspected.

Was told repair would be $100 deductable, when picked up was charged $3000 Jim was rude and offensive, store cancelled my warrentee and has refused to provide rembursement.

Tried to buy a Jeep from them, only had the standard default setting return and then an Internet Sales person asking if I was helped. I said no, just need to know when I could see the Jeep.....crickets since then.

No helpful seem uninterested in selling but they like to insult you if you do not accept there hidden fees and wild prices. They like to haggle you but get mad if you haggle them. Very difficult to get information from them.

I’ve been looking for cars the past two months, came across this dealership and reached out. The first time I reached out someone wasn’t able to get back to me the next couple days but I tried again and found a great customer service representative, Who put me in touch with a sales rep. After that it was pretty smooth sailing. Wish I could’ve got a great deal for my car, since I think it was at least $1000 more than it should have been (when compared to others on the lot) but they gave me a decent offer on my trade in and it worked out. So far it’s been worth the drive up from Utah to Idaho to make this purchase. Love the new car

Reached out several times online and never received any response. COVID may be related, but all other dealerships have jumped at the opportunity to communicate on available used cars.

Reasonable price for the work and work complete in good time They have a comfortable Customer lounge While you wait and offer a ride to work or hike if needed

My sales guy was great. He was knowledgeable and answered all my questions. Also, I am very happy with the car I got and feel really comfortable with the warranty’s I have on my car.