Reviews
Great service, friendly atmosphere.
Great service, friendly atmosphere. Clean waiting area with coffee!Have used them for years. True professionals.
Great service, friendly atmosphere.
Great service, friendly atmosphere. Clean waiting area with coffee!Have used them for years. True professionals.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I always feel good about having my 24 Volvo XC90 serviced
I always feel good about having my 24 Volvo XC90 serviced @ Portland Volvo,when I go thru Brian.he always listens to what I want done,& makes great suggestions to make sure that my Volvo is always serviced correctly,& kept up to date electronically.
I always feel good about having my 24 Volvo XC90 serviced
I always feel good about having my 24 Volvo XC90 serviced @ Portland Volvo,when I go thru Brian.he always listens to what I want done,& makes great suggestions to make sure that my Volvo is always serviced correctly,& kept up to date electronically.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I would not recommend working with William Champagne at
I would not recommend working with William Champagne at Portland Volvo. Initially, he was responsive but not very helpful when making the sale, but as soon as we committed to purchasing the vehicle, his communication disappeared. After we wired a significant amount of money, William went completely silent, ignoring texts and calls and failing to provide any updates. A good salesman follows through before AND after a sale, and William clearly doesn’t care once he has your money. His lack of professionalism added unnecessary stress and confusion to an already frustrating buying experience. If you value clear and consistent communication, do yourself a favor and avoid working with William Champagne.
I would not recommend working with William Champagne at
I would not recommend working with William Champagne at Portland Volvo. Initially, he was responsive but not very helpful when making the sale, but as soon as we committed to purchasing the vehicle, his communication disappeared. After we wired a significant amount of money, William went completely silent, ignoring texts and calls and failing to provide any updates. A good salesman follows through before AND after a sale, and William clearly doesn’t care once he has your money. His lack of professionalism added unnecessary stress and confusion to an already frustrating buying experience. If you value clear and consistent communication, do yourself a favor and avoid working with William Champagne.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Brought my 2024 xc40 in for the third time for navigation
Brought my 2024 xc40 in for the third time for navigation issues (google). This time they did a software update and hoped this would fix it. But, it did not! I've done more research online and found one that states: When doing a cold start, its by design for the car to not activate the navigation system for the first 10 minutes or so. This is so the battery energy can be used for high priority systems such as warming up the engine. Whereas the navigation system (google) is low priority, it will not start until the important systems are satisfied. Therefore it should be considered normal for navigation to delay upon a cold start. It went on to say that Volvo someday may make a fix so that this does not happen. I think that Portland Volvo did what it could do and for that I am appreciative! Anxious to see what the future brings.
Brought my 2024 xc40 in for the third time for navigation
Brought my 2024 xc40 in for the third time for navigation issues (google). This time they did a software update and hoped this would fix it. But, it did not! I've done more research online and found one that states: When doing a cold start, its by design for the car to not activate the navigation system for the first 10 minutes or so. This is so the battery energy can be used for high priority systems such as warming up the engine. Whereas the navigation system (google) is low priority, it will not start until the important systems are satisfied. Therefore it should be considered normal for navigation to delay upon a cold start. It went on to say that Volvo someday may make a fix so that this does not happen. I think that Portland Volvo did what it could do and for that I am appreciative! Anxious to see what the future brings.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Eric Gaither is the most responsive, reliable, and
Eric Gaither is the most responsive, reliable, and relatable Sales & Leasing Consultant I have worked with in my lifetime. I do not wish to buy another car without him. If you want the pleasurable experience of buying or leasing a Volvo, look no further. It shows that Eric loves what he does, which he kindly extends to all his customers. You will love the experience of working with him... 5+ stars!!!
Eric Gaither is the most responsive, reliable, and
Eric Gaither is the most responsive, reliable, and relatable Sales & Leasing Consultant I have worked with in my lifetime. I do not wish to buy another car without him. If you want the pleasurable experience of buying or leasing a Volvo, look no further. It shows that Eric loves what he does, which he kindly extends to all his customers. You will love the experience of working with him... 5+ stars!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very “Professional” environment as well as friendly and
Very “Professional” environment as well as friendly and helpful. Best car purchasing experience I’ve ever had. Mike P is by far the best car salesman I’ve ever dealt with! I’m sure you’ll feel the same way after speaking with him.
Very “Professional” environment as well as friendly and
Very “Professional” environment as well as friendly and helpful. Best car purchasing experience I’ve ever had. Mike P is by far the best car salesman I’ve ever dealt with! I’m sure you’ll feel the same way after speaking with him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just purchased my first Volvo and my experience with
I just purchased my first Volvo and my experience with Heather was fantastic. After visiting a couple other dealerships, Heather was the only sales rep to call me. She was able to find the color interior I was looking for and she even delivered it to my office in Auburn. She took the time to answer my questions and she patiently sat with me and pointed out several features. I am very happy with my experience at Portland Volvo and in particular with Heather.
I just purchased my first Volvo and my experience with
I just purchased my first Volvo and my experience with Heather was fantastic. After visiting a couple other dealerships, Heather was the only sales rep to call me. She was able to find the color interior I was looking for and she even delivered it to my office in Auburn. She took the time to answer my questions and she patiently sat with me and pointed out several features. I am very happy with my experience at Portland Volvo and in particular with Heather.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fair pricing, no high-pressure sales techniques, really
Fair pricing, no high-pressure sales techniques, really do right by their customers and stand by their products. Anthony was a fantastic sales person. A very positive experience all around!
Fair pricing, no high-pressure sales techniques, really
Fair pricing, no high-pressure sales techniques, really do right by their customers and stand by their products. Anthony was a fantastic sales person. A very positive experience all around!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Heather was wonderful to work with.
Heather was wonderful to work with. She was helpful, informative and made the car buying experience enjoyable!
Heather was wonderful to work with.
Heather was wonderful to work with. She was helpful, informative and made the car buying experience enjoyable!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Love my 2024 XC 60.
Love my 2024 XC 60. Michael Pieter was by far the absolute best person to walk me through the purchase of my first plug-in hybrid. He clearly knows EVs and what works here in Maine. Great overall experience!
Love my 2024 XC 60.
Love my 2024 XC 60. Michael Pieter was by far the absolute best person to walk me through the purchase of my first plug-in hybrid. He clearly knows EVs and what works here in Maine. Great overall experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car