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Alderman's Chevrolet Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (223 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (223 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alderman's Chevrolet Buick GMC from DealerRater.

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Prompt courteous service

Quick check in. Service video with detailed explanation. Friendly atmosphere. Waiting area comfortable with coffee and wifi. Prices reasonable for dealership service. Plan on returning to Aldermanc for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great people to do business with

Dave went that extra Mile so that I could leave feeling very confident about my buying experience Kylie was an excellent sales person who made me feel extremely welcome and explaining all my options and going over every detail of my buying experience!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

State inspection

Craig Mullan is by far the best employee you have in service, he pays attention to detail and helps out with all my needs. Craig is the reason I use your service Dept!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had my car serviced

Fantastic professionalism. Very friendly made you feel like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Salesman was very pleasant

Jim McKearin was very helpful throughout my truck buying experience. He took time to make sure I found the right truck for me. I would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Inspection & Oil Change took 3 Days?

Originally brought my truck that I leased here in for an oil change. Was told it also needed inspection. Asked me to leave it for a few hours. Started inspection but unable to complete due to lack of a part. We brought it back again the next day and dropped off in morning. End of the day we get a call saying unable to complete inspection and asked us to bring it back again for a 3rd day on Monday. We did and we finally got it inspected after almost $300 bill. Other dealers in the area offer free inspections on vehicles leased. Considering new options when this lease runs out now.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Purchase a car

The paperwork was way to long overall the process was very good all the staff were friendly and helpful Sally our dog was treated well also she had a wonderful time there going to visit with everyone

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Professional, quick & informative!

Jaimie was great, very professional & friendly at the same time. The option to see & hear the technician go through your car was great & very informative! My car was done before I knew it!!! ( Less time than I planned on!)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Positive experience

Many years ago I had a bad experience with alderman service department however when I was shopping for a new vehicle I decided to give them another chance and I’m glad I did. It was a very positive non pressure experience and their service department has been open and honest nothing but exemplary. Thanks for changing my view of your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service

Is like there is no other customers in the store when you arrive,because they are always ready in coming customers .Always ready even if you come early and l liked the video service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.