Reviews
Hunter was an absolute lifesaver when it came to finding
Hunter was an absolute lifesaver when it came to finding tires. He went above and beyond in his research, making extra phone calls and going the extra mile to help us out. We couldn’t be happier with his assistance!
Hunter was an absolute lifesaver when it came to finding
Hunter was an absolute lifesaver when it came to finding tires. He went above and beyond in his research, making extra phone calls and going the extra mile to help us out. We couldn’t be happier with his assistance!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We bought our 2014 Dodge Charger sight unseen because of
We bought our 2014 Dodge Charger sight unseen because of our circumstances. The car was very well represented and the transaction was effortless. They even drove half way to meet us with the car! They also followed up with us the next day🤗
We bought our 2014 Dodge Charger sight unseen because of
We bought our 2014 Dodge Charger sight unseen because of our circumstances. The car was very well represented and the transaction was effortless. They even drove half way to meet us with the car! They also followed up with us the next day🤗
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We purchased a 2020 Jeep Grand Cherokee North from Sayer
We purchased a 2020 Jeep Grand Cherokee North from Sayer Chrysler Jeep on January 18, 2024. We had been looking around for the last few months. Mostly at 2021 and 2022 models. We were just getting ready to go to Salt Lake the next morning to look at a couple of 2022s. My wife had noticed this 2020 model previously with extremly low miles. We decided to drive up to Idaho Falls from Blackfoot to lookat it in the late afternoon. Upon arriving, Tyler Martin met us on the lot and showed us the Jeep Grand Cherokee. After a short test drive, everything seemed to be in excellent condition. We basically fell in love with it. It had everything we were looking for except it did not have sa tow package. After a brief discussion, Tyler talked to the service department and they agreed to install a factory trailer tow package at no cost. That and the low miles basically sold us on the vehicle. Business manager Mackenzie Burrell was fantastic to work with. She took time to make sure we had the best interest rates and the best deal available. In less than two hours we were driving our Jeep Grand Cherokee home. A week later after the parts for the tow package arrived Tyler arranged for the service department to install the hitch The lights and hook up work perfectly. Thanks to Tyler, Mackenzie and the service department for making our car buying experience stress less and enjoyable. Gary and Sherry Reader Blackfoot, Id.
We purchased a 2020 Jeep Grand Cherokee North from Sayer
We purchased a 2020 Jeep Grand Cherokee North from Sayer Chrysler Jeep on January 18, 2024. We had been looking around for the last few months. Mostly at 2021 and 2022 models. We were just getting ready to go to Salt Lake the next morning to look at a couple of 2022s. My wife had noticed this 2020 model previously with extremly low miles. We decided to drive up to Idaho Falls from Blackfoot to lookat it in the late afternoon. Upon arriving, Tyler Martin met us on the lot and showed us the Jeep Grand Cherokee. After a short test drive, everything seemed to be in excellent condition. We basically fell in love with it. It had everything we were looking for except it did not have sa tow package. After a brief discussion, Tyler talked to the service department and they agreed to install a factory trailer tow package at no cost. That and the low miles basically sold us on the vehicle. Business manager Mackenzie Burrell was fantastic to work with. She took time to make sure we had the best interest rates and the best deal available. In less than two hours we were driving our Jeep Grand Cherokee home. A week later after the parts for the tow package arrived Tyler arranged for the service department to install the hitch The lights and hook up work perfectly. Thanks to Tyler, Mackenzie and the service department for making our car buying experience stress less and enjoyable. Gary and Sherry Reader Blackfoot, Id.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I would recommend this dealership to my family and
I would recommend this dealership to my family and friends. Jeff Winnie was my salesperson and he was great not pushy and answered all my questions and more. This the first Jeep I have purchased from them and I would buy from them again. Everyone was so nice. My mom was very impressed same service for a used car just as if I was buying a new car. She is very picky and never buys a used car but she was very impressed with this dealership. She is even talking about going back to buy a new car. Thank you for your patience and kindness.
I would recommend this dealership to my family and
I would recommend this dealership to my family and friends. Jeff Winnie was my salesperson and he was great not pushy and answered all my questions and more. This the first Jeep I have purchased from them and I would buy from them again. Everyone was so nice. My mom was very impressed same service for a used car just as if I was buying a new car. She is very picky and never buys a used car but she was very impressed with this dealership. She is even talking about going back to buy a new car. Thank you for your patience and kindness.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The worse car buying experience.
The worse car buying experience. Horrible customer service. Not yo mention my brand new Jeep has been in the shop no less then 4 times in the past year without resolution to the problem. And the best part is that nobody even cares that they have an unhappy customer.
The worse car buying experience.
The worse car buying experience. Horrible customer service. Not yo mention my brand new Jeep has been in the shop no less then 4 times in the past year without resolution to the problem. And the best part is that nobody even cares that they have an unhappy customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I have bought multiple vehicles from this dealership over
I have bought multiple vehicles from this dealership over the years and I keep going back because of how they treat me. They are great to work with from the start to finish. Marvin Parker is amazing and the best with Finance. Drew Draper was professional and very helpful. Highly recommend this dealership to anyone!
I have bought multiple vehicles from this dealership over
I have bought multiple vehicles from this dealership over the years and I keep going back because of how they treat me. They are great to work with from the start to finish. Marvin Parker is amazing and the best with Finance. Drew Draper was professional and very helpful. Highly recommend this dealership to anyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were very positive and excited about the product
They were very positive and excited about the product they were selling being the Jeep I wanted and very patient with all my questions very professional
They were very positive and excited about the product
They were very positive and excited about the product they were selling being the Jeep I wanted and very patient with all my questions very professional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you we love are new Jeep
worked with Drew Draper, everything happened quickly and
worked with Drew Draper, everything happened quickly and he was very professional yet very personable and worked with us through all our questions and concerns
worked with Drew Draper, everything happened quickly and
worked with Drew Draper, everything happened quickly and he was very professional yet very personable and worked with us through all our questions and concerns
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We bought our Jeep from Ron Sayer.
We bought our Jeep from Ron Sayer. The process was easy and pressure free. Will buy from them again.
We bought our Jeep from Ron Sayer.
We bought our Jeep from Ron Sayer. The process was easy and pressure free. Will buy from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
THINGS STOLEN FROM VEHICLE
I left truck was left with the service department for repairs. When I arrived to pickup the vehicle I was informed they had taken the truck on a "100 mile test drive" and i could rest assured that everything was in working order. 100 miles sounded excessive, but what do I know. I paid for the repairs then went outside to get my vehicle. When I opened the door I instantly knew something was wrong. The center console tray was removed and dumped out. I took a quick inventory and realized multiple items were missing from my truck. I informed the service advisor of my concern and he told me no managers were present (it was saturday) and someone would call me on Monday. I then walked across the street to the sales side and spoke with who the dealership website lists as the "general manager". He then instructed the service advisor to refund my charge for repairs, and again told me someone would call me on Monday. The general manager informed me at this time that no security cameras were working at the dealership. I then called the police dispatch and filed a police report. The truck was not broken into (no windows broken or exterior damage) I know this because the two sets of golf clubs sitting in the back seat were untouched. Someone was able to rummage through the console and take what they wanted. The service repair refund does not come close to the value of things stolen from my vehicle. I was very surprised by the lack of concern expressed by the dealership. I explained that I did not live in town and therefore wanted to figure the issue out while I was there, but the impression I left with was "out of sight, out of mind". As of writing this, I have yet to receive a call from the dealership to solve the matter.
THINGS STOLEN FROM VEHICLE
I left truck was left with the service department for repairs. When I arrived to pickup the vehicle I was informed they had taken the truck on a "100 mile test drive" and i could rest assured that everything was in working order. 100 miles sounded excessive, but what do I know. I paid for the repairs then went outside to get my vehicle. When I opened the door I instantly knew something was wrong. The center console tray was removed and dumped out. I took a quick inventory and realized multiple items were missing from my truck. I informed the service advisor of my concern and he told me no managers were present (it was saturday) and someone would call me on Monday. I then walked across the street to the sales side and spoke with who the dealership website lists as the "general manager". He then instructed the service advisor to refund my charge for repairs, and again told me someone would call me on Monday. The general manager informed me at this time that no security cameras were working at the dealership. I then called the police dispatch and filed a police report. The truck was not broken into (no windows broken or exterior damage) I know this because the two sets of golf clubs sitting in the back seat were untouched. Someone was able to rummage through the console and take what they wanted. The service repair refund does not come close to the value of things stolen from my vehicle. I was very surprised by the lack of concern expressed by the dealership. I explained that I did not live in town and therefore wanted to figure the issue out while I was there, but the impression I left with was "out of sight, out of mind". As of writing this, I have yet to receive a call from the dealership to solve the matter.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase