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Bell Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (81 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (81 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great company

I cannot say enough about Bell Ford and what they do for me; I truly wish that more companies out there would learn from Bell and how to take care of their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

Service was great. All we had done was an oil change. It was done quickly and we were extremely happy with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The BEST!

I used to dread taking my vehicle into a dealership because the car would always end up with another problem (created by them) after I took it home. I have not fears that any mechanic would tamper with my car when I take it to Bell Ford. There has never been a problem that has mysteriously "cropped up" after a visit to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you found us so helpful! The staff at Bell Motors always strives to provide personable and excellent customer service. We greatly appreciate your business, and thank you again for the review!

service

My appointment was at 1:00pm and I was taken care of immediately! They were very courteous and professional. They answered all my questions completed the service very quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you had such a positive experience with us, Marilyn! We always strive to provide personable and excellent customer service. Thank you again for the review!

Platinum Ford Explorer

The entire staff was fantastic to work with - they took in my current Ford as a trade in and had my new Platinum Explorer loaded up almost immediately. I financed part of my Ford and the entire process was done and I was off in my new SUV in under an hour. If anyone is even thinking of looking for a new vehicle, Bell Ford in Arlington is a must visit!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for your warm review of the team here at Bell Motors! Thanks for the feedback and strong recommendation!

In and out in less than an hour

In and out in less than an hour. First rate service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Amazing Service

My husband and I have been clients at Bell Ford since shortly after purchasing two Ford Taurus' over a year ago in the summer of 2014--neither of us had owned a Ford model since approximately 15 years ago. We purchased our vehicles in Darlington, WI--which is not local to us--and preferring to service our vehicles at make-specific dealerships, we were on the hunt to find a local dealership somewhere between our home in Westfield, WI and the Madison/Madison Metro Area for our maintenance and repairs (we both drive TONS of miles for work between our home and Madison, WI). It is also noteworthy to mention that prior to discovering Bell Ford in Arlington, WI, we tried the services at two other Ford Dealerships--and were almost ready to trade our Ford vehicles in for a different makes and models of cars. However, I honestly share with you that the experience we had the first time we serviced our at Bell Ford changed our minds--we were sold!!! Steve and Justin and the entire staff--including Amy in reception--are professional, courteous, honest, and very helpful--often going out of their way to accommodate our work schedules and last-minute appointments when possible. I am looking forward to working with Bell Ford while we own these vehicles and have decided to also purchase my next vehicle from the sales staff at this dealership. Thank you, Bell Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best car buying experience ever!

This is truly the best and most professional car dealership I have ever dealt with! Excellent service with no pressure or gimmicks at all. Our sales person, Kyle, was top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic Experience!!!

From top to bottom this is a class act. They take care of you from the moment you enter, until you leave with your car. I trust them in all respects!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customers come first

Bell ford is one of the few dealerships that place the customer first. No pushy, high pressure tactics used here. Just honest folks that only want to give the customer the best car buying experience there is. After the sale their goal is to keep your vehicle running like new with a great service dept. Rich, Nolan, Marge, Amy, Justin, and Steve make you feel at home the minute you walk in. I would recommend this dealership to anyone looking for new or used vehicles, or just service for what you have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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