Reviews
WARRANTY WORK
I was completely satisfied with the work that was done on my 1500. All the people were very professional and amiable. I would not think of taking my vehicle anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Sales Service David Smith!
We are neighbors of David Smiths sister who referred us here. We found David very friendly and knowledgeable from the moment we came in the door. There was no pressure, he just let us tell him our price range and styles and it was a terrific experience. We were able to test drive 3 and didn't have to sit in the dealership too long. Past purchases dealers made us wIt several hours. Our best experience to date!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good service
Jeff was very helpful with the three vehicles I was looking at. Did not pressure me to buy at all. This was my first car and I am glad I came here first.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
The service I received at Bob Mariano Chrysler Jeep Dodge Ram was second to none. I was in the middle of a business trip and realized my vehicle was overdue for an oil change. Bill helped me make a last minute appointment for service on my vehicle. When I arrived, Gary greeted me and helped me get my vehicle serviced quickly. This is a well run dealership/service department top down!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great service
I have bought and had my cars serviced at Mariano's and have always had a great experience. Both the sales and service people I have dealt with have been both knowledgeable and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Been there twice
Two times I've been at Bob Mariano for a car and both times I've felt disrespected. I don't intend on wasting my time again. Very disappointing.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Oil change and tire rotation
I am a long time customer. My appointment for an oil change and tire rotation was at 9:00 and performed in a very reasonable time. Shannon usually sets up my appointments and is very courteous and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil Change
Enjoyed meeting Gary today during my service who was very friendly and courteous! My oil change and tire rotation was completed on an efficient manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Prompt Service
Received a safety recall notice for my 2015 Grand Cherokee and scheduled an appointment almost immediately for a non-emergency recall. Gary was professional and accommodating. Best of all, very honest and up front about needing the car back a second day for warranty paperwork followup.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Customer Service
Courteous and friendly. prompt in completion of work and the vehicle was left clean and ready to go! I will continue to have my service done their.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair