Reviews
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The service I recieved was good and the techs who handled my car service were good as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bad experience with service and repair
I bought a vehicle from Ed Koehn last year and I had a problem with it right from the beginning. I brought my vehicle in several times and unfortunately it would not act up for them. I did a couple of ride alongs w/ service technicians and one of them suggested that the problem could be a spark plug
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Overall Experience
The people at Ed Koehn were very friendly and accomodating. They took us through every step of the buying process and made everyone feel comfortable while we were there..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great salesman
We were taken care of by Nate for the process of leasing a new vehicle. Then Jennifer took care of the paperwork. Both were very helpful, friendly and overall we were taken care of in an excellent manor. We were very impressed with the "new car lease" that Nate fixed us up with. Everyone at the dealership was extremely friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy with salesperson, not with sales manager
My experience with my salesman, Nate, was wonderful. He was very knowledgable about what he was selling, and I could easily bounce ideas off of him. My custom order took 8 weeks to come in, and he was very helpful in letting me know updates on my purchase. Highly recommend him. The Sales manager however, was not very helpful, including blaming people for "miscommunications" when my agreed purchase numbers mysteriously changed 3 times when I went to sign documents. The problems were rectified, and I love my new Mustang!! Thanks again Nate, be proud that you saved a sale your manager almost lost.
- Customer service 5.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service!
I came in wanting a specific car and after I test drove it I realized it wasn't what I was looking for at all. I worked with Kurtis who listened to exactly what I wanted and came back with two other models that fit the details of what I was looking for. He was able to provide different years in cars to better fit my price range with the amount of miles I was looking for. Great Service! And I greatly appreciated that Kurtis took the time to listen and gave me his full attention.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing Experiance!!
Very friendly atmosphere! Mark DDobbrastine the sales associate I dealt with went above and beyond to make my experiance with purchasing a vehicle very enjoyable! I would definitely recommend this dealership and the employees that work here to anyone!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
TOP NOTCH DEALER
They know how to make the new car buying fun again. They found the right car we were looking for with all the options we wanted on the car. We got a fair market price on our trade in too. Thanks Ed Koehn Chrysler Dodge Jeep Ram for a car that is fun to drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Buying Experience
Had the pleasure of purchasing a 2013 Jeep Grand Cherokee from Ed Koehn Jeep in Greenville, MI. Kurtis took great care of us through the buying process. We actually special ordered our vehicle from the manufacturer. Price was very fair, communication great. Recommend this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service!
Loved buying a vehicle from Kurtis Nestle, great guy! He was very helpful through the entire process - so excited about my new Jeep!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase