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Heinrich Chevrolet

(213 reviews)

Reviews

(213 reviews)

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Efficient and thorough

My car was totaled. I needed a car today . I called Heinrich Chevrolet. They’re about a hour away. The entire staff was pleasant and professional. There was a delay, but no fault of their own, it was my insurance company that wouldn’t answer the phone. A few of the staff even used their personal cell phones to try and get through to my insurance company to close the deal. They were supposed to close at 4pm, but almost all of the employees stayed until close to 5pm, to make sure I got my new car! I am so grateful. My salesman was fantastic from the first phone call to him , to the text I got from him when I got home…. IN MY BRAND NEW CAR!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

I was there for a oil change and was in and out very

I was there for a oil change and was in and out very quickly..,plus it was a free one.... which was even nicer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Salesperson was very heipful answered All questions

Salesperson was very heipful answered All questions explained features on vehicle and friendly facility clean and bright

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Local dealership works well with customers to meet all

Local dealership works well with customers to meet all the needs of a driver , new user and repairs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heinrich Chevrolet! We look forward to your next visit! Take care!

Very Friendly.

Very Friendly. I have been using the service department for years, so that shows I get good service there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! We're looking forward to your next visit with us! Thank you, and have a fantastic day!

Great experience

My experience at Heinrich Chevrolet was fantastic. My salesman Zack went out of his way to make the process go smoothly. I went in took the truck for a ride and bought it that day. Zack completely went over the truck with me. I would definitely recommend Zack in Heinrich Chevrolet for your lease or buying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rob, we're happy you found our staff to be so supportive during your experience here at Heinrich Chevrolet Corp.. We are always more than happy to assist you if anything else comes up. Take care!

Great staff!!

Friendly staff, knowledgeable, and kind staff. Would recommend to family and fiends. Thank you Heinrich. You guys are top knotch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lindsay, your satisfaction is important to us, so we want to sincerely thank you for choosing Heinrich Chevrolet Corp. and we hope to see you again soon!

Excellent service everyone is very friendly and helpful.

Excellent service everyone is very friendly and helpful. They took the time to look up my rewards points and the oil change was completed within the time frame they gave me. It was a great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very happy with purchasing our 2023 Equinox .

Very happy with purchasing our 2023 Equinox . Our Salesman Don was very informative and friendly .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

MY SERVICE MANAGER RADY IS OUTSTANDING ONE OF THE

MY SERVICE MANAGER RADY IS OUTSTANDING ONE OF THE REASONS I KEEP COMING BACK FOR SERVICE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!