Joe Cecconi's Chrysler Complex

Called dealership about car was told it was their when it wasn't, then was told days later by the sales manager he was going to by it for his daughter. Next day got several emails saying the car was ready to test drive when it wasnt. requested pics was now told car was on lift , and he would not be able to get pics , but would get back to me the next day with pics never did. contacted back and was now told that someone bought it sight unseen and the car was still on the lift. My question to this dealership and its managers is why so much confusion do you not have a central leader that is on top of things and can coordinate things . If not, are you lazy. I suggest you change your ways, i will never call your store again. And this is the first time i have ever tried to do business with you. Always remember just because someone is looking for a moderately priced car, does not mean that your high priced vehicles cannot be purchased by the same. Farmers track personnel unite, stay away from this dealership. You will save time and money staying away from the xx.

Salesman Pancho was amazing to deal with. Since then, the service department has been a complete disappointment. I schedule an oil change not once but twice and both occasions I was there 3+ hours. There's no communication. Currently my truck is in service dept ONLY because it's under warranty. They lost my truck to start off and are trying to overcharge me by trying to add extra stuff. They're absolutely horrible. Do not recommend

Bought over the last 5ish years 2 brand new ram 2500 trucks and last year 2 brand new cars all totalling over $200,000.recently after trying to buy a new ram 2500 I couldn't make a deal ,I highly recommend go somewhere else for your purchase.also I also recommend don't use their service department ,they don't know how to check and set tire pressures and after a $100 + oil change they I found leaking oil all over my driveway because when removing my truck oil filter they turned it sideways and oil spilled on the frame and chassis .they have definitely changed for the worse and i don't think they care.i care and I'm going some where else for my next purchase

Free oil changes, what oil and filter are they using? Oil changes on the modern vehicles require Synthetic and a quality oil filter to go beyond most 5000mile intervals. The factory Mopar filter is good for around 3000-5000miles and at the 5k interval the filter is pretty much useless. If they use a synthetic blend, the oil is garbage as Mopar does not offer a synthetic blend as there performance division has proven that the blend is garbage.

Recently had my 3500 ram in your service department for DPF filter issues. Dan Macdonell and Alex Bevacqua did a great job getting the part ordered and follow up was great. Being I am from out of town and was in town for a family emergency it was great to see your service team and parts team perform so well. Bottom line is they went above and beyond to make sure my truck was ready an entire day before it was supposed to be completed. When it comes time for my next Ram I will be back to purchase from a dealer who understands service. Thank you Again Jim

I worked with Kahlil Davis best salesperson. Bought my car in less than two weeks. I do recommend this dealership to everybody. I had bought my 2014 Jeep Patriot two years ago and now I have a Dodge Journey 2017 three years better. Thank you Kahlil you rock Alice and Cassie

If you are interested in purchasing a vehicle I highly advise that you just go to the dealership and try and make a deal. I attempted to come close enough to make the 2.5 hour drive out to possibly purchase a vehicle and they have absolutely zero interest in dealing with you over text, phone or email. They will make the process seem simple, in which getting the process started is easy, but once you actually attempt to try and counter offer their pathetically low trade in offers they will all of a sudden no longer respond. All in all I would likely just look elsewhere. Not a professional customer service experience as in over two days time I received 2 responses. I do understand being busy especially with the crazy car market, but it does not make up for the poor customer care.

My Dad got a 1320 scatpack a few months ago that didnt pass inspection, and said they would replace them and its june, and they are still giving him the run around. I was going to buy a car from there but think I'm going to look at another dealer.

Great Family Dealership. Customer care is outstanding. Buy with confidence. Salesman took his time to review our vehicle with us and answered all of our questions.

Joe Cecconi’s is a family owned dealership with great sales people. They are very welcoming there and far from pushy. The lot is packed full with used and new options. I recently had an amazing and easy experience with Dino.