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Randy Wise Chevrolet

(371 reviews)
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

Reviews

(371 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Randy Wise Chevrolet from DealerRater.

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dealership was fantastic to work with in every way,sales...

dealership was fantastic to work with in every way,sales people were great to work with and did all they could to make sure i was taken care of thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I called Randy wise And Rick anssered the phone,he let me...

I called Randy wise And Rick anssered the phone,he let me know what i wanted to know.Two days later i walked in and he was the first person i meet.After i bought my new car,he washed it himself,that tell me something.Great job Rick.Thanks John

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have purchased at least 10 vehicles from Randy Wise and...

I have purchased at least 10 vehicles from Randy Wise and delt specifically with Mr. Johnson! Now each one of my children have purchased from him also, Tim works with you to find the vehilcle you need and goes out of his way to make things fit to your needs, and enjoy the experience. Will I go back for the next one, is there any other dealership? Thanks Randy Wise and Tim Johnson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have done business with this dealership for years and...

I have done business with this dealership for years and the quality and professionalism of the service is always top-knotch. Rick is always willing to work within my budget and get me the best deal. He and the rest of the staff there are probably the friendliest that I have ever dealt with. I will continue to go to this dealership when I am in the market for new cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was looking for a new car and called Rany Wise. I...

I was looking for a new car and called Rany Wise. I talked to Rick he ask me to stop by and look and what they had to offer. He was just great. He ask me what kind of car I wanted. With in three hours I was leaving with a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Randy wise has an excellent body shop and I commend Steve...

Randy wise has an excellent body shop and I commend Steve and Dennis on a job well done in a timely fashion. Overall a great experience and my truck looked great.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I contacted Clay via phone on a Mailbu he had on his lot,...

I contacted Clay via phone on a Mailbu he had on his lot, Clay was very upfront about the vehicle and told me that it was previously owned by a heavy smoker. After talking to Clay about the vehicle he told me that he has other Malibu's that might work for me. Clay went above his job duties and really worked with me. I live over an hour and half a way from Rany Wise and extremly busy at work so i could not get away to go look at what he had. I asked Clay to be my eyes, he personaly went out and looked at every Malibu I had questions about, took time to go over all the work they have had done to them and answered all my weird questions. He was very layed back and was not pushy at all. I took Clay's option on all the Malibu's and after a couple days picked one ( of course it was one off their Ford lot, so he had to go get it). Clay had the vehicle delivered to my work and it was everything he said it was. So a long story short, I bought a vehicle sight unseen because of the person I was dealing with, you could just tell he was a honest person. Thanks Clay! My mother in law will be seeing you soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Randy Wise's website was the easiest to find what I was...

Randy Wise's website was the easiest to find what I was looking for. One of the cars we were considering was a manual transmission Cruze. Although most dealerships are using the same software, often the transmission type isn't listed in the gallery. I had to look at the window sticker to find it. Randy's Wise's website let me find that information without hunting. They also have pictures of the actual vehicles which made me feel more confident about what I was seeing. One dealership used all stock pictures of a silver car, no matter the actual color. That did not expedite my search! Then, when I was ready to ask for an explanation of the codes used for incentives, I called Randy Wise Chevrolet, was connected to Dave Olson, and he answered everything in detail without industry jargon that I have no glossary for. When he gave me pricing on specific cars, he went through exactly how it was calculated. And while he asked qualifying questions and encouraged me to visit, I didn't feel I had to make a decision on the spot. The entire experience was easier and much more pleasant than I expected. There are several closer dealerships, but it was worth the 26 mile trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We came in on a Saturday morning with a specific car in...

We came in on a Saturday morning with a specific car in mind. Tim was great! He pulled up the car took a little bit of information and we got to test drive the 2010 Chevy Malibu. It was perfect and just as described. Everyone at Randy Wise working with us was great! We got an amazing deal on the car and the warrenties are awesome!! Within 2 hrs of being there we left with our new car. I would definitely recommend Randy Wise to everyone whose looking to buy a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

I went to Randy Wise to buy a nice used car. Met up with...

I went to Randy Wise to buy a nice used car. Met up with Tim Johnson. After talking to me, he knew the perfect car for me and brought it around. I took a test drive and knew it was the car for me. Tim was very professional and friendly, as were all the other employees I ran into there. I will highly recommend Randy Wise and Tim to anyone who is in the market for a vehicle! Thanks to everyone there for making buying a car so easy and enjoyable and for the great deal on my Impala!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.