Reviews
excellent service and dealership friendly, knowledgeable,
excellent service and dealership friendly, knowledgeable, fair pricing. Would highly recommend Have bought 9 vehicles from this dealership and have never had a problem. I tell all my friends about this dealership.
excellent service and dealership friendly, knowledgeable,
excellent service and dealership friendly, knowledgeable, fair pricing. Would highly recommend Have bought 9 vehicles from this dealership and have never had a problem. I tell all my friends about this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Went in to look at trailblazer.
Went in to look at trailblazer. Test drove it. At no time did sales person tell me anything about the car. NOTHING it had on it. I noticed it had over 100 miles. Had my daughter ask if had any with less miles. Well down hill and disrespectful from there was J.S. attitude. So we left. I test drive a Mazda. But heart set on trailblazer I drove to hudsonville to Todd Wendell. Wher Bob took his time to tell me everything about the car. Even found the one I bought from them. Sorry kool I am done with you. Sad every Chevy I bought came from Kool. Phy Lyman was an awesome sales person. They lost a great man.
Went in to look at trailblazer.
Went in to look at trailblazer. Test drove it. At no time did sales person tell me anything about the car. NOTHING it had on it. I noticed it had over 100 miles. Had my daughter ask if had any with less miles. Well down hill and disrespectful from there was J.S. attitude. So we left. I test drive a Mazda. But heart set on trailblazer I drove to hudsonville to Todd Wendell. Wher Bob took his time to tell me everything about the car. Even found the one I bought from them. Sorry kool I am done with you. Sad every Chevy I bought came from Kool. Phy Lyman was an awesome sales person. They lost a great man.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
First part didn't work it failed .
First part didn't work it failed . They got me right back in and got it fixed with out a hassle .. I highly recommend working with kool Chevrolet
First part didn't work it failed .
First part didn't work it failed . They got me right back in and got it fixed with out a hassle .. I highly recommend working with kool Chevrolet
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Everyone was very pleasant down to earth and helpful.
Everyone was very pleasant down to earth and helpful. Made the buying process smooth and easy.
Everyone was very pleasant down to earth and helpful.
Everyone was very pleasant down to earth and helpful. Made the buying process smooth and easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Didn't shop with them but they were helpful and
Didn't shop with them but they were helpful and understanding and kept in touch
Didn't shop with them but they were helpful and
Didn't shop with them but they were helpful and understanding and kept in touch
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I bought the new Tahoe if the website and Jaxon made the
I bought the new Tahoe if the website and Jaxon made the process seamless... Communication was timely, paperwork was accurate, and the delivery was as promised. Very good experience considering I am 1500 miles from KOOL...
I bought the new Tahoe if the website and Jaxon made the
I bought the new Tahoe if the website and Jaxon made the process seamless... Communication was timely, paperwork was accurate, and the delivery was as promised. Very good experience considering I am 1500 miles from KOOL...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I recently purchased a used car from Kool Chevrolet on
I recently purchased a used car from Kool Chevrolet on Plainfield Ave and worked with Mr. Del. The service was top-notch. The entire process was straightforward—no gimmicks, no upselling, no hidden fees, and no high-pressure tactics. It was just a decent car at a fair price. After deciding on the car, I returned the next day to finalize the paperwork. The whole process took only 15 minutes. The car was cleaned up nicely and fully gassed up. I’m very happy with my purchase and would definitely shop here again.
I recently purchased a used car from Kool Chevrolet on
I recently purchased a used car from Kool Chevrolet on Plainfield Ave and worked with Mr. Del. The service was top-notch. The entire process was straightforward—no gimmicks, no upselling, no hidden fees, and no high-pressure tactics. It was just a decent car at a fair price. After deciding on the car, I returned the next day to finalize the paperwork. The whole process took only 15 minutes. The car was cleaned up nicely and fully gassed up. I’m very happy with my purchase and would definitely shop here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Have had my new Trax for a couple of months and o far so
Have had my new Trax for a couple of months and o far so good..Still trying to figure out everything about it but my sales experience with Jaxon Stanton was very good and not any high pressure.. I would suggest if you want a new car see Jaxon Stanton at Kool before you make any decisions at another car dealer
Have had my new Trax for a couple of months and o far so
Have had my new Trax for a couple of months and o far so good..Still trying to figure out everything about it but my sales experience with Jaxon Stanton was very good and not any high pressure.. I would suggest if you want a new car see Jaxon Stanton at Kool before you make any decisions at another car dealer
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Another great service from Kool Chevrolet.
Another great service from Kool Chevrolet. Stacey Novak you are the best. I will choose this place when I need service again.
Another great service from Kool Chevrolet.
Another great service from Kool Chevrolet. Stacey Novak you are the best. I will choose this place when I need service again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service BDC
Feels like family every time I walk though the door. Great people and excellent service!
Service BDC
Feels like family every time I walk though the door. Great people and excellent service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jacklyn, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!