Reviews
Write a reviewGreat sales team
Excellent sales staff all the way around. Great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're always happy to help our customers at Brown's Ford of Johnstown. Drive safe, and we'll see you on the road.
Agreeable service
All employees were extremely pleasant and made a great effort to keep me informed about the progress of my visit. There was no delay with my appointment time, and when there was a possible delay due to additional service they checked with me first to see if I was okay with waiting the additional time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for you positive review
Great Service
I've never had any complaints with the quality of service that I've received from Browns Ford in Johnstown. The staff is knowledgeable and extremely helpful. The service is honest, which is becoming more of a rare trait these days. It is safe to say that they will continue to have my business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you found us so helpful! Feel free to stop by if you need any assistance in the future!
Vehicle owner
Called on Tuesday when I remembered I needed a inspection. Got me in on Wednesday morning at 8AM. By 9 AM was on the road. Everything taken care of, really appreciated the service. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The staff at Brown's Ford of Johnstown always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!
Nice family owned business.
2015 F-150. Staff is very helpful and courteous. Buying process is always a chore but they did their best to make it easy.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Sully! Thank you for your positive review. We respect our customer's time and budget. Do not hesitate to call if you need anything. Be safe on the road.
Always a pleasure to deal with Brown's Service
Thanks for doing the NYS Inspection on our Dodge Durango
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your so welcome.
Vehicle checks and inspections
Vehicle checked for 10,000 mi. Maintenance inspection. NYS vehicle inspection. Very acceptable service. Waiting area a little small.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your feed back, New waiting room on it's way soon.
owener
The service on my F-150 was very good thank you . The F-150 was washed and cleaned.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you found us so helpful! Do not hesitate to call if you need anything. Be safe on the road.
buying car
Kyle (salesman) was fantastic along with everybody else we dealt with that day, helped us a lot and we are very happy with our escape
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're always happy to help our customers at Brown's Ford of Johnstown. If you need more help, our team is available to talk -- safe travels!
F250 Service
Service was completed in a timely manner, and it was also washed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for you positive review