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Brown's Ford of Johnstown

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (275 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (275 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great place

Sales and service staff was excellent and I am completely satisfied. I will definitely recommend Ford products and this dealership to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your business

great salesman

Love my escape....John Flint is the best salesman...very professional yet down to earth. Made me feel comfortable and I trusted him to get me the deal I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kind words.

Great Job

John Flint was very helpful in tracking down a specific vehicle that I was looking for with options l needed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your business

Highly Recommended

I purchased an 2011 Ford Ranger, the service was extremely good and we did not have to wait long for someone to ask if we needed help. Also, we had our calls returned by staff immediately and had no problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your business

Great deal and thank you.

Thank you for your great service. 99 cents is a great deal and a help in trying times. And a car wash to boot? Wonderful! There was a wait time, though, but at least you had a good customer lounge. Service like this could prompt someone to look your way for their next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your business

Great employees

Ralph and TJ did a fantastic job. You can buy a vehicle anywhere, but it's the people that make a difference

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your business

no title

The service was excellent. I always get excellent service and help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your business

Robert Johnson

I was very pleased with the service .It was done quickly and everyone was friendly and polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much...

Buying a car.

John Flint went above and beyond to get us into a new vehicle. He kept in touch with us every step of way keeping us informed about what he was doing. This is our third time with John getting us a vehicle and would definitely deal with him and Browns Ford of Johnstown.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much...

ford F150

Brown's ford Team was excellent helping me find my new F150 and servicing is always great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much...