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Northtown Chrysler Jeep Dodge RAM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (90 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (90 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The service was excellent in all aspects

The service was excellent in all aspects. How others treat me, recognize with me, and make overt gestures to interact with me in an accomodating manner --- is very important me because of the debilitating walking impairment that I deal with. Everybody, from the office staff, the service/repair personnel, to the shuttle-service, were all very very willing to provide conveniences for me. The operation, with which it is currently functioning~~~is doing a wonderful job. Lou Marconi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Was told service would only take 1 1/2 hours

Was told service would only take 1 1/2 hours. Was there for just over 3 hours. If I would have known I was going to be there that long I would have made arrangements to be picked up.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dave has always been professional and honest

Dave has always been professional and honest with needed maintenance and repairs for all my vehicles for the past 15 years. A place I can trust!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I feel like my business is appreciated.

I dealt with Dave and he was extremely courteous, attentive and patient. He provided a detailed overview of the services and the costs associated with these services. The work was completed very quickly and he called me back immediately upon its completion. I feel like my business is appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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It's always a great experience at Northtown!

It's always a great experience at Northtown! I would recommend Northtown service department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service is always fast

Service is always fast and excellent quality. I would recommend Northtown Service Department to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Tommy W was very helpful and friendly

. Tommy W was very helpful and friendly. Please thank him for his fine service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They were very efficient

They were very efficient and took care of my vehicle right away

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always greeted very professional

Always greeted very professional. I would recommend Northtown Chrysler Jeep Dodge Service Department to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always professional and courteous

Always professional and courteous. I would recommend Northtown Service Department to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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