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Transitowne Dodge Chrysler Jeep RAM of Williamsville

(1,196 reviews)
Visit Transitowne Dodge Chrysler Jeep RAM of Williamsville
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
New (716) 616-3623 (716) 616-3623
Used (716) 616-3576 (716) 616-3576
Service (716) 616-3202 (716) 616-3202

Reviews

(1,196 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bill always does an excellent job when I need assistance...

Bill always does an excellent job when I need assistance in the service Dept. He is very efficient, answers questions I may have. Treats me like I own the the place. I can always count on transitowne service to be exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!

Byron Ford = amazing salesman. He was honest and went...

Byron Ford = amazing salesman. He was honest and went above and beyond to meet all my needs! Will refer him as much as possible. Can’t wait to get my next vehicle from him! Neal in finance was a great guy as well, very friendly, and funny!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're so glad that we were able to go above and beyond your expectations. If you have any further questions, please don't hesitate to reach out. Take care.

Only reason I go there is because of Max and Bob Simme....

Only reason I go there is because of Max and Bob Simme. Max is stand up and Bob Simme is the only one I want working on my Ram

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your great comments about the quality of service our staff provides! We're glad we could help you out, and we are always more than happy to assist you if anything else comes up. Thanks again for your business!

Dealer response

Hello, thank you for your great comments about the quality of service our staff provides! We're glad we could help you out, and we are always more than happy to assist you if anything else comes up. Thanks again for your business!

wheel alignment correction

had appointment and waited 2.5 hours with same result! Had an update chip sent by Chrysler for radio and never installed or preformed service? told to schedule another appointment.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (716) 634-8000. We look forward to hearing from you. --

New Jeep lease

Was very quick and easy to make it happen Phil was very accommodating and met my time constraints and price window Will definitely consider Transitowne and Phil when time for next renewal JJBall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Transitowne Jeep Chrysler Dodge Ram of Williamsville. We are always more than happy to assist you if anything else comes up. Take care!

service

they do a great job, always accommodating when you bring a vehicle in for service, and keep you informed on what is going on while your vehicle is there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Fast , Friendly and quality work

I went in they check my car and it went in the shop ! I had it back in the time they said it would be done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Transitowne Jeep Chrysler Dodge Ram of Williamsville. If you have any further questions, please give us a call. We're always happy to help! Take care.

Looking for a new vehicle, look no further than here.

Very happy with everyone that I dealt with here. Everone was very helpful and friendly. Will be back when it's time for another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Transitowne Williamsville

Had a great experience.. staff was great and knowledgeable. They helped get me the best deal and explained everything very thoroughly. The facility was also very clean and decorated nice for the holiday

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad we could get you a great deal! It is our commitment to provide our customers with clean and comfortable facilities as well as professional and top notch service. Please don't hesitate to reach out to us if there's anything more we can do!

Great experience, when leasing a automobile

Dino Grenga did much of the legwork for us because I had recently had bypass surgery and I was not at 100% yet. Best experience leasing a car. Thank you to Dino and all the people involved in our lease of our Cherokee limited. We love it. Ron and JoAnn Meyer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Ron, thank you so much for your positive comments about Transitowne Jeep Chrysler Dodge Ram of Williamsville! If you have any further questions, please give us a call. We're always happy to help!