Reviews
Peggy Boop
The body shop sucks 5 years ago it was great now it has gone down hill The service manager was rude and wasn’t, very friendly not helpful at all will never go back loved it 5 years ago
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
MR. Chap
I was immediately greeted via email by Mr. Birch. I was impressed with selections. I would return to service or buy car from here... There are many options and it's off the bus routes to the city.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great! Will be back in fall to trade in wife’s lea
Great! Will be back in fall to trade in wife’s lease. Thanks. Outstanding workmanship. Looking forward to our next sale. Purchased several cars from dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
new truck
just wanted to give a shout out to my main man @Al Serra Chevrolet,Mr Brian Miller,such a professional ,thank you for another smooth transaction.#LOVING THEM CHEVY TRUCKS,thanks again b
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great time, great deal!
Had a great day with Derek. Lots of laughs, low pressure, extreme honesty, and most importantly, I got a great deal! I recommend you ask for Derek when you visit Al Serra Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Oil change and rodents
Brought my equinox in for oil change and when they opened the hood squirrels have made a huge nest. About a 1/2 bushel of grass and leaves along with the hood liner that they shredded. And chewed up the cabin air filters. They changed the oil, did 27 point inspection, rotated tires, replaced hood liner and filters. I was out in 45 minutes. Love Al Serra's service department. I live in Lupton Mi and always try to have my vehicle's serviced here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mister
The best car deal experience my wife and I have had in twenty years was with Greg Winnie of Serra Chevtolet. He was recommended by a friend and since our purchase I have recommended seeing him to our daughter because of his customer relations talent and making you feel that he is working for you to make you a happy and satisfied customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brian Miller - Al Serra Auto Plaza, Grand Blanc MI
Have purchased multiple vehicles from Brian Miller at the Al Serra Auto Plaza. I have also referred friends and family all with the same great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wow, we're glad you had such a wonderful experience with Brian! Thank you for your referrals and recommendations!
Great experience!
Derek Suttle was a wonderful salesman. Very friendly and personable. He listened to all my questions and concerns, quick to find the answer if he didn't have it. He was very helpful in explaining how a lease works and helping me find a good fit for my budget and lifestyle. I would recommend him to anyone looking for a new vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer service skills are the best in Michigan
Great customer service i would recommend them over any dealer ship in Michigan! Even while the GM strike was going on i still got my car back faster then i thought!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase