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Borgman Ford

(171 reviews)

Reviews

(171 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

Borgman always gives great service. We've been going to Brogman Ford/Mazda for at least 19 years. They are always friendly and respectful. We've purchased 5 cars from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're happy to hear that you're pleased with the service you receive here at Borgman Ford Sales, Donald! We sincerely appreciate your loyal business and hope to continue to serve you for many more years to come.

Air bag recall service

Received prompt in n out service, it was done in an hour as promised!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Roger Vander Zouwen

Once again Vandy did a great job seeing to it I was well taken care of

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Perfect... Thank you kindly for great service? Everyone was professional at what they did.!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Michael. Thanks again for your business! Take care!

Great Job

Service was friendly and fast and a courtesy car was even provided!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Reliable repairs

Had appointment but was not informed that my car would be there for 6 hours

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your feedback, Gary. Please don't hesitate to give us a call if there is anything we can do for you.

Prep waned vehicle service

Motor in a power window went bad Ina recently purchased preponderance vehicle. GM worked with me on an acceptable price for the repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're more than happy to have been of service, James! We appreciate your positive feedback.

Oil change on Fusion.

No problem. Work was done very will. Done when promise. Wait time was a little long but the movie made time go by fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad to be a part of your pleasurable experience, Betty. Thank you for your feedback!

Great sales and service

I called on a Tuesday and was put in touch with Jonathan Levandusky, told him I was interested in a new body fusion. He said come on down. I stopped on a Wednesday and talked for a minute with Jonathan, we went out and looked at a few different cars, but I really liked the 2014 Black (with green fleck) Fusion, and even more so when I drove it! Frank went to work and secured the financing and brought he payment into our comfort zone. Jonathan met me at the dealership after work and after closing time on Thursday to finish the paperwork and take the car home. Great experience with Jonathan and Frank, thank you for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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oil change

In and out with a video to watch in between :} I like it!!! XO

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Cora, for the kind review! If you ever need any help, please give us a call!