Reviews
They’ve always treated me good.
They’ve always treated me good. I bought two jeeps from them last year and I’ve been satisfied with their service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Manuel, we're glad to know you've had positive experiences with us at Lithia Chrysler Dodge Jeep Ram of Pocatello. Thanks for trusting us with your purchases and service needs!
Philip was great and I really appreciate him working me
Philip was great and I really appreciate him working me in on a busy schedule day. The accommodations were great and the wait was short.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Larry, We're glad to know that our team was able to provide you with timely and efficient service throughout your visit! Thank you for your positive feedback, we look forward to assisting you again in the future.
I liked the walk through video of the inspection.
I liked the walk through video of the inspection. I think if you are going to pay an inflated price for service the dealership could at least take the truck through the car wash.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Liz, we appreciate your feedback and are glad you liked the inspection video. We'll take note of your suggestion about including a car wash with our services at Lithia Chrysler Dodge Jeep Ram of Pocatello. Should you need anything else, please let us know.
Pocatello Lithia sets.
Pocatello Lithia sets.the standard high. From being greeted, to being handed our keys, service, no matter what department we are in to deal with is always top shelf. The service department crew is simply the best. Thanks Tom for the crew you have assembled. Yes, I have brought friends here. Yes, they have bought cars here. Yes, they are being treated well. Come for yourself and meet these people!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Glenn, it's fantastic to know that you and your friends have had such positive experiences with us at Lithia Chrysler Dodge Jeep Ram of Pocatello. We're proud of our team for consistently delivering top-notch service! Thanks for spreading the word about us - we appreciate it immensely!
Needed a tire rotation and oil change.
Needed a tire rotation and oil change. They got me in same day and completed it quickly! They were professional, kind and quick!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steve, we're glad to know that our team at Lithia Chrysler Dodge Jeep Ram of Pocatello was able to provide you with quick and professional service. Thanks for choosing us for your vehicle's needs!
Lithia is always great to work with to get my vehicles
Lithia is always great to work with to get my vehicles regular full services. They are prompt and always deliver quality service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Leslie, we're glad to know you've had consistently great experiences with our team at Lithia Chrysler Dodge Jeep Ram of Pocatello. Thanks for trusting us with your vehicle's regular services!
Top notch service
Regular service appointment. Everyone was friendly and the work was done within 40 minutes. New part I needed was ordered and the courtesy wash pass was much appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rick, we're glad to know your service appointment at Lithia Chrysler Dodge Jeep Ram of Pocatello went smoothly and efficiently. We appreciate the positive feedback!
Eco
I go there for series on my 2016 ecodiesel. Love there work. I have lifetime oil changes. But they make sure everything else is taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Russell, we're glad to know you've been satisfied with the service for your 2016 ecodiesel at Lithia Chrysler Dodge Jeep Ram of Pocatello. We'll continue doing our best to keep everything in tip-top shape! Stop by and visit our team again soon.
2019 Nissan
Michael, what's great to work with the service Was quick and easy And so was filling out the paperwork. I would totally recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jacob, we're glad to know that Michael and our team at Lithia Chrysler Dodge Jeep Ram of Pocatello made your experience quick and easy. Thanks for recommending us. Come visit our team again soon!
Easy process
Pretty easy process. Leslie was a great sales associate to deal with. No pressure, determined to provide the proper vehicle to fit our needs. Cheers
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Justin, we're glad to know Leslie made your car buying process easy and stress-free at Lithia Chrysler Dodge Jeep Ram of Pocatello. Thanks for the review!