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Lithia Chrysler Jeep Dodge Ram of Pocatello

(200 reviews)

Reviews

(200 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service

Best price on car , price matched within 500 miles, great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review!

Extremely Happy

I am very pleased with the new location and building. The mechanics are top notch as well as the rest of the staff. I would recommend Lithia to anybody looking to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review. Come back and see us again.

Service/oil pan

I came in for service , A little while later Ray our service man came in and talk to us, said they had a problem with oil pan, they were going to try to resolve the problem. It ended up we had to replace the Oil pan , gave us a vehicle to use while they were fixing our Durango. I would like to thank Ray for keeping us updated what was going on, he is one of the best service men we have had in all the years Ive owned Dodge and Jeep vehicles. Thank you Ray for being so thoughtful and concerned

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so happy to have been able to help you! Thank you for the great review. We appreciate you!

Excellent!

Always great service! A pleasure to do business with these guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Glad we could get you taken care ok. Thank you for the wonderful review.

servicee

great job James kept me informed of what was going on with my vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the wonderful review!! Come back and see us anytime!

2500 Ram

Korry was awesome along with the sale manager. The answered all my questions and delivered as promised

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the excellent review! We are glad we were able to help. Come back and see us for any of your service needs.

Oil change

Always have a good experience, when visiting the facility.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review! See you next time!

Lithia Dodge Pocatello Id

This is our second vehicle purchase for Lithia and both times we were very happy with the total experience thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Always glad to help. Thank you for the wonderful review!

Excellent service helpful staff

The service department has really improved over the last 5 years, everyone was very helpful and accommodated my schedule

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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F.D. Farnsworth, owner of a Dodge Ram pickup

I was very happy with the service. The timeline and the work was completed as promised as promised. F.D. Farnsworth

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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