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Barber Ford Inc

(717 reviews)
Visit Barber Ford Inc
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–5:00pm
Tuesday 8:30am–5:30pm 7:30am–5:00pm
Wednesday 8:30am–5:30pm 7:30am–5:00pm
Thursday 8:30am–8:00pm 7:30am–8:00pm
Friday 8:30am–5:30pm 7:30am–5:00pm
Saturday 8:30am–1:00pm Closed
Sunday Closed Closed
New (616) 499-3090 (616) 499-3090
Used (616) 499-3961 (616) 499-3961
Service (616) 499-3964 (616) 499-3964

Reviews

(717 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Barber Ford Inc from DealerRater.

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Matt came through for me again!

Matt came through for me again! I needed an update my 2017 Focus and he was able to find discounts via Ford and my employer to get me a great deal on a new 2024 Maverick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The men were very helpful and took time to explain

The men were very helpful and took time to explain everything. Mark was very good at making small talk while we waited for the finance guy to be able to help me out. Very happy with my experience with Barber Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

Been doing business since I was 18 years old.

Been doing business since I was 18 years old. It?s our hometown dealership. I trust them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Teresa, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

Great staff.

Great staff. Wonderful service. Went above and beyond to help me meet my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Kari, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

Lindsey provided exceptional assistance in helping us buy

Lindsey provided exceptional assistance in helping us buy a vehicle for our teenage son. Her knowledge, friendly demeanor, and support throughout the entire process made it a smooth and stress-free experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our experience at Barber Ford was absolutely top notch.

Our experience at Barber Ford was absolutely top notch. Every single employee was friendly and very helpful. Pete helped us find exactly what we were looking for within the budget we gave him. The process was quick and easy. We will be buying all future vehicles from Barber. Thank you, Barber for a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Very friendly staff and our salesperson Lindsey DeRoo

Very friendly staff and our salesperson Lindsey DeRoo and financial Rep. Dale Uthe ,were excellent to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Here is my review.

Consumer response

Just wanted to thank Barber Ford for the great experience of buying our new vehicle.

Mark helped tremendously with finding a suitable car for

Mark helped tremendously with finding a suitable car for my first ride. Thank you for working with us!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Matt came through for me again!

Matt came through for me again! We needed an update to our 2021 Explorer and he was able to find discounts via Ford and my employer to get me a great deal on a new 2024 model!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My saleswoman was awesome to work with.

My saleswoman was awesome to work with. After bad experience 2 weeks before there she was able to smooth it over and convince me to purchase my truck there!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.