Reviews
Mitch did a great job and was very helpful getting me the...
Mitch did a great job and was very helpful getting me the best deal and making my dream car possible. Highly recommended for anyone looking for a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love my truck.
We got there and were greeted by Rob McAndrews. He was very kind and very helpful. He made the experience a great one. Thank you for all you did to help us get the truck we wanted. We love it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Robert DeNooyer Chevrolet
denooyer chevrolet
fast service very friendly I recommend denooyer chevrolet
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi there, thank you so much for your positive comments about Robert DeNooyer Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great prices
We were happy with our visit. We found just the right vehicle for our needs and our salesperson, Esther, did a great job helping us through the whole process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dale Stevens
I have never been disappointed They always stand behind their word.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Absolutely AMAZING, professional, but relaxed. Dave is...
Absolutely AMAZING, professional, but relaxed. Dave is they guy you want to see. We will be going back. We bought a truck january 10th, they did everything and more to get us the best deal on our truck package. I'm so impressed with the whole experience, vehicle shopping is always a stressful time but they made it awesome
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bait and Switch
I drove over from GR to look at chevy impala's because they seemed to have the best prices around. Met with Rob, found one that would work, got my trade appraisal and started working on the numbers. Back and forth but settled on something i could afford. So a day later I drive back out to sign docs and pick up the new vehicle only to find out In the finance office(Angie) that I was miss quoted, and my payment was going to be a $110 more a month than discussed This was crazy and a complete waste of my time. Sales and finance chalded it up to a "FAT FINGER" and offered little to assist me further other that maybe an extra 500 on trade. They have a lot full of cars, a credit approval and customer "Ready to buy" but they still couldn't get the deal done. I was looking to get into something larger than my Volt to fit a my growing family but kinda left speech less after this encounter.
- Customer service 4.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your honest feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (616) 422-4491 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you soon. Take care!
Bait and Switch
I drove over from GR to look at chevy impala's because they seemed to have the best prices around. Met with Rob, found one that would work, got my trade appraisal and started working on the numbers. Back and forth but settled on something i could afford. So a day later I drive back out to sign docs and pick up the new vehicle only to find out In the finance office(Angie) that I was miss quoted, and my payment was going to be a $110 more a month than discussed This was crazy and a complete waste of my time. Sales and finance chalded it up to a "FAT FINGER" and offered little to assist me further other that maybe an extra 500 on trade. They have a lot full of cars, a credit approval and customer "Ready to buy" but they still couldn't get the deal done. I was looking to get into something larger than my Volt to fit a my growing family but kinda left speech less after this encounter.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Buying new great need repair go anywhere else
Wait time of over an hour for scheduled oil change and tire rotation is too long. Also, nothing extra was done they only did the absolute bare minimum, did not wash the vehicle or even shake out the floor mat. I have received better service at quick change oil bays then I did from the dealership at half the wait time and price! Also handwritten date and mileage for next oil change is so pathetic you?re a dealership spend the money to get professional tags that are computer generated and not scrawled in by your team member that have no idea how to write neatly or even legible. If the service department was not attached to the building, I would not believe this is GM. The entire vibe was of a shade tree mechanic that doesn?t care and just wants your money and to get you out before the next unsuspecting person shows up.
- Customer service 2.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (616) 422-4491 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you soon.
DO NOT BUY A CAR FROM HERE
Initially, my vehicle was great, until we started driving it for more than the first few days. It was brought in twice to fix 3 different issues within the first couple of weeks. They didn’t charge us, and they picked up my vehicle so I didn’t have to drive to Holland with my child, thankful for that. My issue is that they didn’t fill my gas tank up and it put quite a few miles on my, new to us SUV. (We live over an hour away, and it was driven to Holland 4 ways.) These issues should’ve been found and fixed before it was put on the lot. I went to use my rear wiper for the first time, and it doesn’t hardly work. Seems like there’s an issue with the motor and it needs a new wiper blade. I guess shame on us for not going through this vehicle better. I’m wondering what else will break, or is already broken. I really hope we didn’t buy a lemon. For spending tens of thousands on an SUV, it shouldn’t have any issues. I’ve dreamt of owning this SUV for years, and all this is taking the joy out of it. We had to wait over 2 hours to see the finance department because they were “in a meeting”. Apparently having your ENTIRE department in a meeting, trumps people buying a vehicle. I should’ve known then to walk away.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for reaching out to us. We regret to hear about the issues you have described regarding your SUV. When you have an opportunity, please reach out to us at (616) 422-4491 so we can try to restore your confidence in our business. We hope to hear from you soon.