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Randy Wise Buick GMC

(819 reviews)

Reviews

(819 reviews)

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good customer service

performed after purchase work on a used vehicle bought as is, and worked with us to repair the vehicle. went the extra mile for customer service,.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Body Shop Excellence

I took my damaged vehicle to Randy Wise Buick GMC. I had never been there before. Tony Skerjance was who I worked with. He was friendly, helpful and nice to deal with. They also did excellent work on the collision repair. The insurance company wrote me a check for the repair, which I fully expected to pay to the body shop, but Tony had not only charged me less than the insurance company already paid me for... but even did some repair for me on an area of the car that was unrelated to the accident. Above and beyond what I was hoping for. This makes them my first stop for next purchase, and of course the only stop for any future collision repairs. Highly recommended. I'm very late in posting this review, sorry. Thanks to Tony... and to the Randy Wise family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service

Jason worked extra hard to get me what I wanted within my price range. I was also trading in my lease early, and he still made it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent choice

Jason Skinner at Randy Wise Buick GMC helped me find the perfect vehicle for my needs! He answered all of my questions, very friendly, and was not pushy at all. I had a great experience shopping for a vehicle there and came out with my dream suv in my price range. Out of 7 other places I looked, randy wise had the best prices. So glad I went there! Thank you Jason! I recommend you to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

SONS CAR

Rick has sold us 2 cars that have been great would recommend him as a terrific salesman. Also would recommend anyone to Randy Wise Dealership in fenton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Collision Repair

Within the past year we have the misfortune to being hit three times. Our insurance company is State Farm with agent Keith Jones in Fenton MI. Their suggestion was Randy Wise for repairs. After the first repair and our complete satisfaction, collision 2 and 3 were also taken to Randy Wise. Collision shop management employee Tony Skerjance needs to be commended for his professionalism, courtesy, kindness and willingness to listen and assist in the repairs. As a retired management employee of Consumers Energy, I had the opportunity in hiring employees and developing them in their career. If I were a hiring manager of a dealership and was looking for a collision shop manager, Tony Skerjance would be my first candidate to be given the employment opportunity. Please commend Tony and appreciate him as your employee. Randy Wise is very blessed to have Tony as an employee at his Fenton dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Very Good !

Working with Oliver Hackney & Nick Rogers is always a great experience. They listen & answer any questions I may have. I have bought many thru Oliver over the 28 yrs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you Rick

Rick helped me get my first car he was helpful and honest thank you so much. I will send anyone looking for a car to see you I know this will be my car until I am out of College.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank You Dayna

Dayna Suess went above and beyond any sales person I've ever dealt with. She was friendly, knowledgeable, and extremely patient. She spent weeks helping me find the perfect Acadia with all the features that I wanted. She colored with my children while I went over the financing across the hall and even came in on Christmas Eve to make sure I had a gigantic bow to put on the hood to surprise my wife for Christmas. It was the best car buying experience I have ever had and I would recommend her to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank You, Dayna!

I have never had a more positive car buying experience. Dayna Suess at Randy Wise was friendly, knowledgeable, patient and really went the extra mile to find me the perfect Acadia. She spent weeks looking for exactly what I needed at a better price that I could have imagined. It was a Christmas surprise for my wife and she made it happen. She colored with my children at her desk for 20 minutes while I went over the financing and she even came in on Christmas Eve to make sure I had a gigantic bow to put on the hood. I could not be more pleased with my experience at Randy Wise, especially Dayna, and would recommend her to ANYONE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.