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Randy Wise Buick GMC

(825 reviews)
2016 state dealer award
View 8 awards
2016 state dealer award 2015 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(825 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Randy Wise Buick GMC from DealerRater.

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Mike G is AMAZING!!

My husband and I went to lol at cars. After I found a car I liked I was allowed to drive it home and test it for 2 days. Mike was in constant contact with my husband about what was going on and worked with Steve in the finance dept to get us the best deal. After purchasing the car Mike met us at the gas station and filled our car up!! I highly recommend Randy Wise! Top notch customer service and a great deal on cars also!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchased Enclave

Bryan was helpful, knowledgeable, friendly, and professional. We drove 50 miles to see/buy a car we found online. He had it ready for a test drive when we arrived. We are very happy with the car, the purchase and our overall experience at Randy Wise Buick. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Helped me out of a jam!

I stopped into Randy Wise looking for a vehicle out of necessity because I had recently had two pickups die on me. I needed a reliable car fast, but due to the nature of my situation, I wasn't looking to break the bank. Mike Gabler really understood my predicament, and together with Nick, they helped me work out a great deal on a used Envoy. Mike was super patient (the whole process took about a week), understanding and always available if I had any concerns. Even though the deal is done, Mike been helpful in making sure everything is buttoned up and that I'm satisfied with my purchase. Thanks a ton!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Body Shop

I found Troy to be very professional the whole time we were working together to have my vehicle repaired. The work performed was done in a timely manner and the final outcome looks as good as the day I purchased my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Love my "New to Me" Mini Cooper

We stopped in to look at a Mini Cooper on the used car lot and drove it home. The car is just what I was looking for. The salesman, Mike Gabler, was informative, friendly and NOT pushy! I have nothing but good things to say about our experience at Randy Wise!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mike Gabler Rocks!!

I worked with Mike Gabler, he was very patient, helpful and happy to help. He listened to everything I said I wanted in a vehicle and he made it happen for me. I couldn't be happier with the vehicle I drove away with. Highly recommend going to Randy Wise in Fenton if you are looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Top notch collision repair & Customer Service

I brought my GMC Yukon to Randy Wise Buick GMC for some collision repair. I have my Yukon serviced here, so it was no surprise how efficient, thorough, and friendly the representatives were that helped me out and made the experience one that was smooth and quick. Kenny was great in expediting the process and even went above and beyond by finding me a "C" that had been missing from my "GMC" front grill logo. I really appreciated the extra effort.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Noelle Gazelle

I have been working with Noelle for about a week and she found me a vehicle and got me financed. If you need special financing go see Noelle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Performed body work repair on my vehicle

The Wise collision center did a great job repairing my Ford Escape. They provided a new loaner for the duration of only 4 days to do the repairs. The car looked like new when picked up, it had been washed and the interior had been cleaned. Good job, and very nice professional people to deal with. They had been referred by my insurance company and certainly showed why. Ken Paulson was very nice to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

JJ is the best

I've been to Randy Wise Buick twice now, and have been very satisfied. My only complaint isn't with Randy Wise Buick, but with the Ford store in Ortonville. The car I got came from there, and they didn't clean it very well before delivering it. However, Randy Wise Buick is taking care of it, and I can trust they will do a great job. Overall, the Buick staff is phenomenal, and JJ is the best in the business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.