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Randy Wise Buick GMC

(819 reviews)

Reviews

(819 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Encore GX

Oliver, Jonathon and Katie were very professional, warm and friendly. They were informative and answered all of our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience With Our Lease

Wonderful experience with Oliver, Jonathan and Katy. Knowledgeable, friendly patient team. Would very much recommend this dealership in Fenton. I will be returning for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great service!

Great experience, staff is very friendly and helpful. Addressed the problem with my vehicle and fixed it in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Turpen

Always a good experience at Randy Wise Buick GMC Employees are kind and professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good Experience

Dealership easy to deal with. Everything went smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car owner

Knowledgeable good aspmazhere. Write up employee knew what he was talking about. Friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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GMC Terrain

Convenient and helpful Sales Staff. Ordered the same type of car I previously had and same color because I liked it so much. GMC Terrain. White .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chris Wise, Mike Skodak and the entire Wise dealership

Chris Wise, Mike Skodak and the entire Wise dealership are the REAL DEAL! When my dream car, a 2015 ZO6, suffered a significant manufacture's failure, NOT covered under warranty, they went to work! Although the major repair still stung, they walked with me and got it back on the road! The entire RANDY WISE “family” are to be applauded! LEADERSHIP!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Ashley

I received a tire rotation with my oil change. I was NOT told I would NOT receive a tire balance. Upon leaving the dealership my steering wheel began to vibrate. I took it back on Tuesday and was TOLD it was my tire because it had a bulge in it and need a new tire. When I asked if the tires are inspected or even looked at when doing the rotation I was told that they are ?supposed? to check them out but this time it was overlooked. My receipt for what they did when inspecting said damage to tire as well as alignment measurements out of specs. I was NOT told about that, only about the tire. Click to Copy

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change

Excellent service in a short period of time. Very professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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