Reviews
Write a reviewGood Service
Was in for an oil change and the service department pointed out that the vehicle was in need of the fuel system service and explained the need for the service. I also requested a tire rotation but they pointed out that it was not needed since the tires were wearing evenly which I appreciated. Consider service department very professional and completed the work in a timely fashion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your positive service experience at Jerry Roling Motors, it is greatly appreciated. We look forward to the opportunity to provide you with top-notch service in the future. Please let us know if there is anything else we can do in the meantime.
Great Used vehicle buying experience
I went with a friend who saw a great used SUV on their website. She called a sales rep earlier in the week and made an appointment to test drive 2 vehicles. Sales rep very personable and professional. Took the time to point out everything on the dash, seats, electronics. Traded old vehicle in on same day and drove home with new one. They took care of everything. Car was not overpriced and they didn't pressure customer into anything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The staff at Jerry Roling Motors would like to thank you for sharing your feedback and 5 star experience at our dealership. We strive to provide the best customer experience possible so let us know if there is anything we can do in the future to make the process more enjoyable. You'll always have friends at Jerry Roling Motors. Thank you for your valued business.
Shopping for used car.
Helpful staff willing to search for the exact vehicle we were looking for. Purchase is pending.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you!!!
I have purchased cars in the past. Several employees help fiancee and myself look at our options. Our time was limited with a vacation trip planned... worked great. Thank you very much. The car was well serviced and ready when we left.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we're pleased to know we have been able to exceed your expectations and really help you out!
Very High Pressure
They wanted more money for less car, and I couldn't figure out how they came to the amount the payments would be. then the sales manager called and yelled at me for not buying a car from them. I will not shop there again.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Trouble with service dept
Service department has issues. Employee was unprofessional
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fair and easy to deal with...
Bought a used Yuokn Xl from them and they were great to deal with, easiest buying experience I've ever had!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase