Dick Scott Motor Mall

Outstanding customer service and over all experience with my first time ever buying a car. The sales reps were very helpful and very insightful Employees

Very impressed with the exquisite service. Very friendly. Mark made me feel so comfortable and with my credit issues even, he made it all work out and never passed judgement. Him and Ed were really there to serve and please and I left a very happy lady:)

Knowledgeable salesman who was willing to work with us. We got through the sales process quickly. Plus they had popcorn. I liked the popcorn. And the car.

After another dealer didn't call us back, we checked out the Dick Scott Motor Mall website and found a Jeep that met most of our criteria. My wife and I had a quick discussion with our new salesman and he was able to find the perfect match within 24 hours and at a great price.

I just purchased a new Harley Davidson Night Rod special from Motorcity Harley and was very happy with the experience. JD whom I worked with let me know they were owned by Dick Scott automotive group, which also owned a Jeep dealership. I own a 2006 Jeep Commander Limited which I purchased new in 2007 and decided to take it to the Fowlerville dealership for service. The speedometer had stopped working and just about every dash light was on. When dropping the car off I brought up that we were also experiencing a known issue with the interior door handle where the cup around the handle had started deteriorating. I asked if they could repair the cup around the handle, or if we would need to replace the door. Rick said that he would look into that as well and let us know. He then started pulling on the interior handle rather aggressively to which I had to ask him to not do that. The handle did not break, but I was surprised with as much force as he was tugging with. The next day Rick called and spoke with my wife, he said we needed a new abs module and that the door could not be repaired and would have to be replaced, but it would cost more than we wanted to know. My wife told them to then just fix the abs module. Today my wife picked up the car and after leaving the dealership noticed the interior handle and surrounding cup were totally broken off into the door. My wife called and spoke to rick who told her the door was already broken and finished breaking. No explanation of why we were not notified of it being broken, and no apologies or explanation. The door is now not functional and she had to climb out of the passenger side to exit. In addition to the door being broken the issue with the dash was not fully repaired as the miles till empty is not displaying proper mileage. I ordered a new door from another dealership for $600 which i do not find exorbitant. If the handle did not break under the tugging I witnessed I do not know what they did to break it, but not being notified and the response we received is the worst service I have ever experienced. I drove 30 minutes to Fowlerville instead of 10 to Snethkamp, where I usually go, as I really was impressed with everyone I met at Motorcity Harley. I will not be going back.

I just purchased a new Harley Davidson Night Rod special from Motorcity Harley and was very happy with the experience. JD whom I worked with let me know they were owned by Dick Scott automotive group, which also owned a Jeep dealership. I own a 2006 Jeep Commander Limited which I purchased new in 2007 and decided to take it to the Fowlerville dealership for service. The speedometer had stopped working and just about every dash light was on. When dropping the car off I brought up that we were also experiencing a known issue with the interior door handle where the cup around the handle had started deteriorating. I asked if they could repair the cup around the handle, or if we would need to replace the door. Rick said that he would look into that as well and let us know. He then started pulling on the interior handle rather aggressively to which I had to ask him to not do that. The handle did not break, but I was surprised with as much force as he was tugging with. The next day Rick called and spoke with my wife, he said we needed a new abs module and that the door could not be repaired and would have to be replaced, but it would cost more than we wanted to know. My wife told them to then just fix the abs module. Today my wife picked up the car and after leaving the dealership noticed the interior handle and surrounding cup were totally broken off into the door. My wife called and spoke to rick who told her the door was already broken and finished breaking. No explanation of why we were not notified of it being broken, and no apologies or explanation. The door is now not functional and she had to climb out of the passenger side to exit. In addition to the door being broken the issue with the dash was not fully repaired as the miles till empty is not displaying proper mileage. I ordered a new door from another dealership for $600 which i do not find exorbitant. If the handle did not break under the tugging I witnessed I do not know what they did to break it, but not being notified and the response we received is the worst service I have ever experienced. I drove 30 minutes to Fowlerville instead of 10 to Snethkamp, where I usually go, as I really was impressed with everyone I met at Motorcity Harley. I will not be going back.

Usually I do not take the time to write reviews, but in the case of buying a Dodge RAM from Dick Scott Dodge in Fowlerville, the experience was so good that I felt I should take the time. I started buy cby calling in asking about RAMs, and pricing. Jason on the phone did a great job of listenning to what typre of truck I was looking for and then came gave me a few options on what they had in stock, and assured me that they could bring one in if it did not meet my needs. Jason kept in contact with me VIA phone and email. Was not pushhey like most other dealer ships. Jason had Tom get in contact with me and I eventually went in on a Thursady to see what they had to offer. After narrowing down my needs, thaey allowed me to drive 3 Different RAMs, and could not decide between 2. So they also allowed me to take one home to show the Family. After discusions back and forth I finally settled and Tom struck a fantastic deal for me on the RAM of choice. Ed Miller took care of the paper work quickly, and I could have taken the truck that night, But needed a second driver. Tom offered to bring the RAM to my home next AM, and he did, along with spending a good hour going over all the features and options on the RAM. I deffinitly would highly recomend buying or leasing your next Vehicle from Dick Scott in Fowlerville MI. Russ, Howell Mi.

Emailed a wish to Dick Scott I thought could not ever happen. Poor Mark Bensinger was assigned my sale. I call him Poor Mark Bensinger because my needs were very tough to align and Mark stayed with it all the way. I know my constant"beating him up" was wearing him down, but he stayed with it and got the job accomplished that I truly thought was not attainable. Great job by Mark and Jud. I really was a very difficult sale and they , along with Ed in finance, made it happen.

I beat poor Mark to death on the deal. I was very limited on what I could spend and somehow Mark made the deal happen. My demands were more than most could/would of handles, but he stuck with it and I'm the proud leasee of a nice, well equipped Ram 1500. He , Jud and Ed in finance, went above and beyond!

jeff lopez did it all and made it happen for me and i drove away with the 300 of my dreams. everyone was very nice and my car was almost half the price it was everywhere else.