Reviews
Didn't pay off the car loan
I traded in my car they were supposed to pay off the load but they send the check and it was short. The car had a lien on it from the bank and they still sold the car. WOW NICE
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
What a wonderful experience
I hate buying cars and our experience at Szott was the easiest I have ever experienced. We were greeted by Dave Rose and he quickly assessed what we wanted. He was fair, quick, and we never felt pressured. Dave was most pleasant and I would highly recommend him as a salesman. He knew his audience and did exactly what was needed to make a sale!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Customer Service!!!
If you're looking to purchase a new or used vehicle this is definitely the place to go. Their customer service was phenomenal! They did everything and anything to make sure I was approved and able to drive away in something I loved. Trust me, I am 100% loving my Jeep and will definitely be a forever customer with this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Costumer service
Words cannot express how grateful I'm to have done business with Glenn and Ron at SZOTT M-59 Dodge. You see I have a handicapped son who uses an electric wheelchair and has to have a handicapped accessible van. Coming home from U of M hospital recently our brakes went out. Time for a new van. Im sitting here in tears because there are some good people out there. I found that to be in Glenn and Ron. I am so grateful for all there help. More than just a costumer. They made us feel like family. Our problem became there problem, they did so much for us in the purchase of our 2014 van. I feel so blessed that they are people of integrity . It's not easy having a 26 year old handicapped son. Most certainly took a load off our shoulders. I highly recommend SZOTT M59 Dodge in Whitelake. This is a place of excellence and a familt feeling you get from Glenn and Ron. God Bless them. Tim and Patty Cornell
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service, Nice Friendly Staff
They helped me find a great used car, for a great price and where very nice and helpful about it. Since this was my first car purchase (I am 20) I was very nervous about what would've happened when buying a car on my own with little credit history and no co signer. But with the help of Hillary, and Rob in the pre-owned department it was alot easier than I would've thought and alot less stressful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Extremely Satisfied
Adam Hurst is the best!! I was looking for a 2016 200 with certain features and Adam did everything he could to find the perfect car for me. The whole process only took one week from the initial contact until my new car was delivered to my house. I am extremely satisfied and will definitely come back for my next car :-)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best Service Ever!!
Adam Hurst is the best!! I was looking for a 2016 200 with certain features and Adam did everything he could to find the perfect car for me. The whole process only took one week from the initial contact until my new car was delivered to my house. I am extremely satisfied and will definitely come back for my next car :-)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2009 Sebring
Matt Malmquist was wonderful throughout the whole experience of getting my mothers car repaired. He was very understanding of her situation and kept me informed every step of the way of what was going on with her car. It was repaired quickly, (much sooner than I expected) and the collision crew and everyone else involved did an amazing job. Thank you for making something that could have potentially very stressful so easy!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
This was my first experience with Szott. My sale person was Ron Mattie was more than helpful. He text me early Monday morning for the 2012 Ford Fusion. I said I'll be there after work too look at it and the car was still there and I bought it . Thank You for great service. Yvonne
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Worked with Hillary to get us into the right vehicle, great experience, highly recommended. Great mints too. She did a great job of understanding out needs and making sure we were in the right vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car