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Champion Cueter Chrysler Jeep Dodge Ram of Ypsilanti/Ann Arbor

(245 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:30pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(245 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Champion Cueter Chrysler Jeep Dodge Ram of Ypsilanti/Ann Arbor from DealerRater.

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Review

Don Byrd did an awesome job helping me find my new Jeep. Thanks for the help. Always buy my vehicles from Don!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sales

Mark Cocoran did a great job getting my early trade in so I could lease the new Charger. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Better than expected!

I had a great time at Cueter Chrysler Jeep Dodge Ram when I was purchasing a used vehicle from Rusty Spring. I was hoping to get into a newer vehicle with few miles at an affordable price and he was able to do so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New car

had a great time at Cueter Chrysler Jeep Dodge Ram when I was purchasing a new Compass vehicle from Ben Heusel. He's the best. Thanks for the help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We are so glad that you had a good experience with us.

Thanks Again!

I have purchased several vehicles from the good people at Cueter. Based on continuing excellent service, an intelligent and professional staff, and their willingness to go the extra mile, I will not hesitate to continue my relationship with them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad that you had a good experience with us!

Very successful venture!My

My visit to this dealership was very successful. This is the second time they've gotten me into a vehicle for zero money down. And this vehicle is practically brand new. I am very satisfied. They took the time to make sure the financing fit my financial profile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! We are so glad that you had a good experience with us and that you are happy with your purchase!

Excellent

Jason is great. He took time to come out of his office to talk with me during my recent service visit. Eric spent lots of time with me making sure my service visit was a great success. The workmanship was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the great review! We are so glad that Eric was able to help you out with your service.

Oil Change an More

I was offered a ride home so I wouldn't have to sit and wait while my car was being serviced. I really appreciate this as I don't like sitting and waiting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We do everything we can to make sure our customers are happy!

Purchase of lease vehicle

Timely, thorough, professional,curteous, responsive. I enjoyed working with Don in purchasing the 2016 jeep patriot. Thank you for you attention and service to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad that you had a good experience with us and we look forward to seeing you again soon.

Jeep recall service

My daughter had a Jeep Grand Cherokee out of state "at college", and we received several notices here in Michigan through Cueter Chrysler Jeep Dodge that recall services were recommended. Finally our student daughter graduated and briefly brought it back to Michigan. We brought it in to Cueter for the long postponed servicing, and despite our need to hurry, even though we were very late, we received prompt, free, and courteous recall service to bring her Jeep up to date. Good work, Cueter!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad that you had a good experience with us and we look forward to seeing you again soon.