Skip to main content

Country Nissan

(678 reviews)
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2015 consumer dealer award
New (413) 307-4451 (413) 307-4451
Used (413) 307-4208 (413) 307-4208

Reviews

(678 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Country Nissan from DealerRater.

Want to share your experience with this dealership?

Write a review

Repair

Gerry is always so helpful and great at describing the problem and repair needed. I know I am in good hands when Gerry sets me up. The mechanic has done the job well to fix my brakes. Next job is the transmission under warranty...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

I'm glad to hear that Jerry was able to help and accommodate for all your needs in fixing your vehicle. The feedback is awesome! Your experience is how we like to do business, especially being a family owned business. We appreciate you allowing us to earn your business.

new car purchase and trade in made quick and easy

Stopped in to test drive the versa note because of the extent of inventory available.Made purchase and trade in and was able to drive my new car home the same day.Easy,quick service with straight forward answers and lots of help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new Versa Note! ! I am so glad to hear your experience here was everything you excepted. At Country Nissan, we consider our customers as family! We hope to see you back for your first service visit!

Incredible customer service

Called in the morning liking for an appointment for an oil and filter chance the same afternoon. I was given a 5:00 appointment. Got out of work later than intended, called the deLer and was told to come anyway, even though I'd be about 15 minutes late. Oil chance was done, along with fluid levels, tired pressure, erc. They even washed the vehicle and I was on the road in less than 30 minutes. All for $21. Absolutely incredible service. I won't go anywhere else for service, and I love my Frontier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This feedback is awesome! I am so glad we were able to help provide fast, quick and easy service to help accommodate your needs. We hope to see you back for service when you are ready next!

Perfect!

Another perfect experience! I wouldn't go anywhere else. Bev, Jerry, and Carlos have all provided exemplary service. My Nissan Juke has been my all time favorite car and I want to take good care of it. By bringing it to Country Nissan I know it's in good hands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I am so glad we were able to give you such a great experience during your service visit. Also, that Beverly, Jerry and Carlos are always there to assist you were your service and making it a truly exceptional experience for you. The feedback is awesome and we look forward to seeing you at your next service visit.

great!!!

Great service was quick and much easier than I imagined, David was straight forward and was a tremendous help, he listened to what I was budgeting for and came through.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the positive feedback! I am glad to hear your visit was quick and easy and Dave was able to help you with fixing your vehicle. We hope to see you back again.

Good as always

Fast scheduling for service through website. Lots of e-mail reminders. Friendly service. Got a shuttle-ride to work and everything was done in a day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear that you had no trouble with scheduling through our website. This tool is there to make it convenient for customers. We apologize for the numerous of emails, we are working on updating our systems to have less communication for reminders. We appreciate your business and hope to see you in the future.

Friendly, excellent service

Since purchasing my new Frontier in December 2013 I have found Country Nissan far exceeding any expectations. The staff is truly friendly helpful and efficient. I wouldn't go anywhere else. Hank Kudlinski

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for the awesome feedback! I am so glad to hear you had a truly exceptional experience during your service visit. We look forward to seeing you back for your next service visit.

Purchased a new Frontier

This was my first time purchasing a new vehicle. Dave Curtis was exceptional throughout the purchase. They had the vehicle I wanted in stock at a reasonable price and gave me a reasonable amount for my trade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your first vehicle purchase from Country Nissan. I am so glad that Dave was able to assist you in your purchasing experience. We always try to make the car buying experience as simple as possible. We appreciate you allowing us to earn your business. We hope to see you back for your first service visit..

most recent detailing

Always look forward to seeing the service personnel. Very pleased with the appearance of the car after the detailing. In the past the staff has always been friendly and more that willing to answer any questions I ask

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This feedback is awesome to hear! I am so glad we were able to give you such a great experience during your service visit. We look forward to seeing you at your next service visit.

Enjoyable, hassle and stress-free

Second time around purchasing multiple cars from Country Nissan. Dave Curtis is the best salesperson we have ever dealt with when purchasing a vehicle. He’s pleasant, attentive, knowledgeable, and straight-forward. Dave made the entire process simple and enjoyable, never pressuring us into making a decision. Thus far we have purchased 4 cars from David and I’m sure there will be more in the future. We have also, had our cars serviced at Country Nissan and the service has been always been top-notch just like the sale. Thank you Jerry and Carlos. The entire staff we dealt with were professional and courteous. Thank you Dave Curtis/sales, John Potter/general manager, Alan View/sales manager and Van Lip/finance. You’re the BEST!! The folks at Country Nissan take their jobs seriously, and sincerely works towards making the purchasing experience enjoyable, hassle and stress-free. If you are considering purchasing a car, we highly recommend Country Nissan/Dave Curtis to anyone that wants a hassle-free, pleasant experience with peace of mind knowing you are getting a great deal. We have and will continue to promote Country Nissan to our family, friends and business associates looking to purchase a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to write this stellar review. We always try to make the car buying experience as simple as possible. I am so glad to hear that you had such a great experience here at Country Nissan. Also, that Dave were such a big help during the process. We appreciate you allowing us to earn your business. Congratulations on your purchase! We will see you back in for your service visit.