Reviews
The Best Car Leasing Experience Ever!
In all my years of car leasing and/or buying, I have never had a greater experience of it than i did at Mercedes Benz of Bloomfield Hills, Michigan. Let me start by saying that I have never owned or leased a Mercedes vehicle. When I was deciding which Mercedes dealer to go to, my very best friend told me that she had been leasing from Mr. AJ Kreiss, Mercedes Salesman at the Bloomfield Hills Mercedes. I phoned Mr. Kreiss and left him a message to return my call as he was not available the day I called. He had been in a training in Ohio. The next day I received a friendly and enthusiastic call from Mr. Kreiss. Mr. Kreiss was polite, professional, and appropriately personable. He asked all the right questions based on my needs and was also conscious of my time. His level of expertise on the makes and models of Mercedes vehicles was near perfect. In that one phone call Mr. Kreiss was able to get down all my info to begin the leasing process and the style of car I was wanting. The next day Mr. Kreiss called me with a credit approval and the chosen car. I was in awe and ecstatic and eager to get in right away. Right after the weekend I went it to sign my documents and it was done within 15 minutes. I was very pleased with Mr. Kriess's ability to spend just enough time with me to be efficient, and yet still maintain a personable and polite relationship. I was overly pleased with my entire experience of acquiring a Mercedes Benz! I will say that if Mr. Kreiss had not been the salesman I may not have had the same great experience. I hope that Mercedes Benz company keeps Mr. Kreiss as one of their salesman as I look forward to working with him in the future! Mr. Kreiss made absolute certain to make sure my needs were met. I will be referring family,, friends, and colleagues to Mr. Kreiss!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Working with Sinisha for My C300
Sinisha was a great person to work with. He was diligent, honest, and caring. I really felt like I was well taken care of throughout the entire process of purchasing my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Experience with Sinisha
I am a first time MB owner & I was initially intimidated when I entered the dealership, nobody seemed very interested in helping me there except Sinisha; he was warm, succinct and a no nonsense type of guy. He really seemed interested in helping me and making sure that I became an owner of a MB. I am so pleased with his service and level of care he gave me. I definitely will return to him when its time to upgrade!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience
As a first time MB owner, if was very impressed by our salesman Sinisha Martinovich. I was promptly greeted when I entered the dealership and Sinisha made us feel at home. He was very knowledgeable about the types of autos that we wanted to see. He gave us various options and when we finally settled on what we wanted, he shopped the model and located one nearby that was traded. We did not feel rushed at all. We would certainly recommend him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
BEST experience with AJ Kreiss
I went to see AJ and I am so glad I did. It was the best experience ever because he made the transaction so easy. I am so happy to have gone to him and would never go anywhere else.. I cant wait to pick up my E350 this Friday. So excited and thankful for AJ!! I will be telling my family and friends to go see him..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Honest-Hardworking Car Salesman Still Exists!
Wow, talk about an experience most 30 yr. olds don't expect when purchasing their first AMG, more or less from a Mercedes Benz based in quaint Bloomfield Hills, MI. Not only was my salesman (SINISHA MARTINOVICH) knowledgeable and ready to serve, he did so more as a trusted advisor or friend (compared to other approaches that have tainted the car buying experience) making the entire process from introduction to drive off a complete pleasure. I cannot recommend Sinisha more to anyone considering a MB as their next vehicle. Whether you're a seasoned MB owner looking for that last majestic wagon to drive you off into the sunset or like me, a young whippersnapper looking to fulfill his childhood dreams, trust me when I say that Sinisha Martinovich is the one man you can get you that one engine! Trust me, my shiny CLA 45 AMG proves it each and every morning :) -Hats off to the entire MB of Bloomfield team and a special thanks to Sinisha for reinstalling my confidence into the American luxury car buying experience, can't wait to do it all again in couple years :) Sincerely, R.C. Cassar
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience with AJ Kreiss
I just picked up my CLA today and I love it! I had such a positive experience working with AJ. He was recommended to me by my grandparents who have been customers of his for years. He is very kind and patient with them and always available to answer their questions. I am young and this was the first car I have leased without my parents. AJ took me seriously and treated me with respect and helped me through this unfamiliar process. He is knowledgeable, professional, friendly, and an overall pleasure to work with. He also was able to rush the car for me and it was ready a month early. I hope to be able to work with AJ and Mercedes-Benz of Bloomfield Hills many more times!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealer experience!!!
from the day I went into the dealership to order my new car until I picked it up, I had nothing but the best experience and salesperson. AJ was very informative and helpful. Would recommend hand down!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
5 Stars for AJ! Hands down best salesman!
Picked up my CLA today & I couldn't be happier! Every salesman told me they couldn't get me a CLA bc they were unable to locate them, but AJ got me the exact one I wanted. He answered all my questions, was very knowledgable & efficient! This is my third lease with AJ & I couldn't imagine going anywhere else. Best salesman in town! Highly recommended .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AJ Kreiss is tops
Our last 5 cars or so have been from AJ, each time he impresses me with his enthsiasm, honesty and follow-up. He really makes you feel like he is doing the best he possibly can for you. It's gotten to the point where we have no desire to look elsewhere. AJ gives Mercedes-Benz a great reputation, and as a result - loyal customers. Thanks AJ!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car