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Herb Chambers Chevrolet of Danvers

(946 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2015 consumer dealer award

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Chevrolet of Danvers from DealerRater.

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Eiro was great at service reception.

Eiro was great at service reception. He really worked to make the experience a pleasure I would recommend Herb Chambers service to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We're delighted to hear that our team provided great service during your visit to Herb Chambers Chevrolet of Danvers. We appreciate your recommendation and hope to see you again! Have a great day!

The BEST!

Great service. My favorite dealership. I confident that the job will get done right and that they will be honest with me. Highly recommend CHEVY of DANVERS!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hey Tiffany, we're glad to know that Herb Chambers Chevrolet of Danvers is your favorite dealership! Our team always aims for honesty and quality service. Thank you for the high praise and recommendation! We'll see you next time. Safe travels!

Treated great!

My corvette was starting a little bit hard after heating up. They checked everything out. Found nothing significant. They answered every question I had. Excellent communication and honest attempt to resolve my issue. I’d go back in a heartbeat. I was treated great. I love this dealership! Erio R was fantastic. Top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi George, we're glad to know that you had a great experience with Erio and our team at Herb Chambers Chevrolet of Danvers. We appreciate your trust in us for resolving the issue with your Corvette. Looking forward to seeing you again!

Professional and very Efficient

I had a great experience buying my used kia soul from Herb Chambers Chevrolet of Danvers. The staff was friendly, helpful, and professional. They answered all my questions and explained everything clearly. The financing process was quick and easy, and they offered me some attractive lease options. I love my new car and I'm very happy with the service I received from Herb Chambers Chevrolet of Danvers. I would highly recommend them to anyone looking for a new or used Chevy vehicle. Special thanks to Tim Sala and Eddy, I think he is General Manager. Great asset for your Company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Qenan, it's great to know you had a positive experience with us at Herb Chambers Chevrolet of Danvers. We're glad Tim and Eddy were able to assist in finding your Kia Soul! Enjoy the ride and we hope to see you again soon!

Vehicle purchase while out of town

I live out if state, and needed to purchase vehicle while in the Northeast. Herb Chambers was able to sell me a vehicle in MA while setting up the registration process in my home state. They did this very efficiently with no issues. I wouldn’t hesitate to recommend Herb Chambers to anyone purchasing a vehicle. Sales manager Bobby Haddad in particular, did a fantastic job facilitating the entire process. Kevin Fitzpatrick was also very helpful in my vehicle selection process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hey Greg, thank you for the great review! We're glad to know that Bobby, Kevin, and our team at Herb Chambers Chevrolet of Danvers were able to make your out-of-state purchase a smooth process. Thanks for recommending us!

Michael in the Service Dept.

Michael in the Service Dept. at Herb Chambers Chevrolet of Danvers on this past Tuesday was very helpful. He kept us informed of what was happening with our car the whole time. Very polite, courteous and knowledgeable about our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that Michael from our Service Department was able to assist you effectively and keep you updated throughout the process at Herb Chambers Chevrolet of Danvers. Your feedback is appreciated, and we'll make sure to pass along your kind words!

Service

Erio R. was thorough, efficient and informative, what more could you ask for. I would definitely recommend him andhis service! Always receive amazing customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kimberly, thank you for the kind words! We're glad that Erio provided you with such excellent service. We appreciate your recommendation and look forward to assisting you in the future at Herb Chambers Chevrolet of Danvers!

Great experience!

Very helpful group. They helped me start to finish. Michael changed the oil in my car and talked to me in detail about what else was needed. Mr. Lela and Mr. Sala helped to explain to me about my warranty conditions and answered all my questions. I left very satisfied with my service. Will definitely be coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Enver, thank you for the great review! We're so glad to hear that Michael, Mr. Lela, and Mr. Sala provided such helpful service during your visit to Herb Chambers Chevrolet of Danvers. We appreciate your business and look forward to serving you again in the future!

Henson Homicile, my sales consultant was very

Henson Homicile, my sales consultant was very professional and friendly. He was thorough, knowledgeable and very helpful throughout the purchase process of my new Colorado. I felt comfortable throughout the entire process without any sales pressure like I have experienced at other dealerships. I highly recommend him and Herb Chambers Chevrolet of Danvers to anyone buying a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Ed! Thanks for the awesome review. We're so glad to hear that Henson provided you with a professional and friendly experience during your purchase process. We appreciate your recommendation and hope you enjoy cruising in your new Chevy Colorado! Take care! - The Herb Chambers Chevrolet of Danvers Team

Love my Colorado

They are so courteous and helpful explaining everything they were doing and when I asked about when to return for the next service I was able to get a schedule that I could use that easily lets me know when to bring my truck back for the next several years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Darlene, it's fantastic to hear that our team at Herb Chambers Chevrolet of Danvers was courteous and helpful during your recent service visit. We're glad we could provide you with a service schedule that meets your needs for the next several years. Thank you for choosing us to take care of your truck!