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North Brothers Ford

(483 reviews)
Visit North Brothers Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed

Reviews

(483 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North Brothers Ford from DealerRater.

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satisfying

The service was good and the employees were super helpful. I felt like a valued customer. Didn't take very long either. I strongly recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nb ford

This is the Best dealership downriver in my opinion. A young man Joey was freakishly kind to me and extremely helpful in all my needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Review of North Brothers Gord

I was in the other day for service and was helped by a young man named Greg. He was a lot of help and was very friendly especially for a younger man. Greg was a pleasure to tak and I will return again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service

I brought my car in to be serviced and had the pleasure of meeting Ken Bowie. He was very polite and knowledgeable. He has excellent customer service skills. We will be taking our vehicles to be serviced there from now on. Thanks for the great experience and service. It is appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Going over and above with service !!!

I had my oil change done at North Brothers Service Center and felt no pressure on purchasing extras. I am a female and I always hate taking my car in, but not this time . Thank You !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service

I took my daughter's car here to have it fixed. I was tired of being scammed by the other fix shops. Service was excellent . The man working on her car fixed what needed to be fixed and didn't try to sell me things she didn't need. Thanks Gerald for all you hard work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Satisfied customer!!!

The serviced provided was excellent. Everyone was very helpful the moment I walked in the door. Sales representative did a great job with finding a vehicle that would best fit my needs, wants, and budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service

It was an Excellent experience working with Ken Bowie he was very professional an knowledgeable with every question I had. I will definitely return and refer others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

1satisfied customer

Despite its somewhat "run down" appearance, it is in our best interest to trust our vehicles to North brothers. Ken is  outstanding and efficient and the repairs/oil changes are always done to perfection whether it's putting on a new tire or something far more complicated. The pricing is fair and reasonable. From their years of taking care of vehicles for both long-time and new customers, they offer advice when something is needed, but without any pressure. When they DO advise something, you should most probably do whatever it IS. Most of the time I wait in the little waiting area and watch TV or read a magazine. Twice, however, I asked if they would take me home and I received door-to-door chauffeur Service With A Smile. You cannot go wrong taking your vehicle to North Brothers!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service!

Josh was very helpful and knowledgeable when I needed new wiper blades for my car. He helped me figure out what I needed. He made the whole experience very easy for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.