Reviews
Do Not Buy from these people.
Do Not Buy from these people. Sold me a lemon. Dishonest. Have had it for 2 weeks. Needs Multiple repairs Starter went out on day 2. Shop said $1400 to repair. Now it is making noise from the front end. i have had the truck for 3 weeks. I will tell everyone I know to stay away from this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bought 2012 Ram 1500, got 2 year warranty right had
Bought 2012 Ram 1500, got 2 year warranty right had vehicle for just under a year and head gasket blown called warranty place just over my mileage ended up paying 5000 to have to replace heads, camshaft lifters heater core radiator cuz mechanic found someone used head gasket stop leak in engine! Still owe over 12000 on vehicle plus added 5000 grand on top! Deery wouldn’t do nuthing never returned phone calls emails anything! Anyone asks me about car dealership I’ll tell them to find better place to go disappointing at best! Couldn’t give no star rating
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
TRASH service
Sold me a car with extensive engine damage. Had the vehicle 4 months, took it to Deery for all my maintenance. after $113 "diagnosis fee" and 30 mins, they noticed the vehicle they had just sold me had "the most common problem these have". ....guess they didnt think to check for the most common problem before they sold it too me but it was their first check when i brought it in. suspicious... they quoted me at nearly $1000 more than my CF mechanic. 0 help from Dan Deery, transfered from sales to service to sales etc. Manager told me "I don't have a crystal ball" but their mechanic knows "most of these have engine damage". All around I found their customer service trash, they were unwilling to come down on the labor price (which was significantly higher than anywhere I checked in town) and made it very difficult to get even a straight answer on what was supposedly checked before they sold it to me. Didn't respond to my emails regarding the issue and made me track down a GM for any basic information about inspections... horrible horrible horrible. won't ever come back and tell anyone who listens to never go to dan deery
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I have bought several vehicles from here always a great
I have bought several vehicles from here always a great experience would highly recommend this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nadea Lloyd did an amazing job!
Nadea Lloyd did an amazing job!! James Bratcher was very helpful and Wally Johnson stepped in when needed. Everyone worked together great to make my experience go smoothly!! !!! Will definitely be back!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I dealt with Matt S , and Dylan Deery .
I dealt with Matt S , and Dylan Deery . Everything was great! Dan B in finance did my paperwork and was great as well!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service after the sale was non-existent.
Service after the sale was non-existent. Management made promises to fix problem with newly discovered problem shortly after sale. When problem was finally found by service department they refused to take any action to remedy the situation. Staff had no people skills and service department was a joke. I will never set foot in that place again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Best dealership I have ever been to.
Best dealership I have ever been to. Everyone was so pleasant to work with. Very kind and knowledgeable. I will definitely be returning!.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great prices, & great salesmanship Very kind to work with
Great prices, & great salesmanship Very kind to work with honest and up front its hard to argue the best prices in the area!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful team of professionals.
Very helpful team of professionals. Knowledgeable about their cars and helpful with many financing options.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car