Reviews
Tire Replacement
Tom was there to help get a tow, worked with us to get a tire replacement quickly, and the repairs were fast! Great job!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
oil change
horrible customer service and did not top off fluids or they?re always saying my car isn?t warranty. Done taking my car and wasting my time here. Tom is the worst representative to go too!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We apologize if you get this more than once. We received a few reviews from you across multiple platforms and want to make sure we're taking the time to respond to all of them. Managers have attempted to reach out to you via the phone with no luck. Please reach out when it's convenient for you at 712-279-7100.
Knoepfler car purchase
this is the 3rd Car that we have purchased from Kchev. It was a great experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Darin!
Do Not Purchase Here
March 2022 , Awesome customer service at the time of the sale. Paid by check in full for my purchase. Horrible customer service after sale. BEWARE
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Knoepfler Sioux City Iowa
Was very helpful and efficient. Tom and his crew are always great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you!
had vehicle serviced
He fit me in and did a great job !! I had purchased it from a friend across the state and you guys treat me like I purchased it here and that is important to me .
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you!
Legendary service from an awesome family business
Knoepfler is a class act. They are systemized for quick, supreme service like a well-oiled machine, and they treat me like a friend every time...they really have that balance mastered. I'm so grateful they exist in our community. I wish there were more family businesses like Knoepfler Chevrolet in the world.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing customer service
Amazing customer service it was my first time buying a car by myself instead of my parents and they made it easy I recommend anyone trying to buy a new car to come here and buy one they are very friendly and always find time for customers just an amazing job they do I really appreciate it!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Isaiah! We really appreciate your thoughtful and kind review. This was shared with the team.
Great dealership
The service was great. Tommy stack is a great service advisor and cares about his customers
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Troy! We've shared your kind words with Tommy.
replaced ECM
The only negative aspect was that my car was towed to the dealer on a Wed, I was without a car for five days, & it was repaired on Monday. The car works fine now.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the feedback. We are glad that your vehicle needs were well taken care of during your service visit. We do apologize that your appointment landed during a busy time for the shop. We try our best to get our customers in and out as quickly as possible. Thanks again for choosing Knoepfler Chevrolet. Your business is greatly appreciated.