Reviews
The Best experience
the entire organization is committed to providing excellent service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words. We strive to provide a completely satisfied experience. If you, friends or family need anything n the future please do not hesitate to contact us. Happy Driving!
Awesome service Dept
Stopped in for an oil change, had a great cup of coffee from starbucks & was able to catch up on my emails & get some work done. Great Place
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you for stopping in! We are happy to hear you tried the fresh, complimentary brew and wifi. Please don't hesitate to let us know if you need anything further in the future. Happy Driving!
Great Service, Clean waiting Room.
Best Chevrolet is the best Chevy dealership clean and comfortable I love it their. The workers their are so wonderful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words. We are happy to provide the answers to your needs. If anything is needed in the future please don't hesitate to let us know. Happy Driving!
Great Customer Service.
Your service manager took a genuine interest in helping me resolve issue with a vehicle that was not purchased through your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great feedback. We are here to help with any vehicle needs if the opportunity arises. If you need anything in the future, please don't hesitate to let us know. Happy Driving!
Pleasantly Surprised
Every employee I encountered was most courteous and friendly, from Paul the dispatcher to service adviser Steve and everyone in between. After dropping my Envoy off with my explanation of issues, they quickly arranged a ride home in their courtesy shuttle. I received a call a short time later with a simple diagnosis and remedy, and was pleasantly surprised by the very reasonable repair cost with no aggressive upsell, but with sound advice on potential future issues. Will definitely be comfortable returning and recommending to friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brian, thanks for the review. We strive for excellence and 100% satisfaction from our customers. If you need anything in the future, feel free to let us know. Happy Driving!
Best Chevrolet
It was an overall amazing experience. The complete transaction from the beginning till the end was a feeling of the dealership working for me. From top to bottom they were very professional and up front with all the information that was prevalent. They went as far to go out of their way to cater to the needs of my son while he was there with me. This is my second vehicle I have bought from Best Chevrolet and will continue to give them my business. I will also service my new truck through them, as I do with my Tahoe. There service department is outstanding as well. The dealership as a whole should be a model for dealerships in Massachusetts. Keep up the good work!!! Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Marcus! We appreciate the good words. Whether it be a simple or complex question, we genuinely care to find the best solution and look forward to helping in any way. Happy to hear the family had a good time. If anything is needed in the future don't hesitate to let us know. Happy Driving!
Years of best results and happines
I started going to Best in 1970, and have worked with their lease department, and also have ended up buying 4 cars there. I now have a Lumina and a Cobalt(which I bought last year), and have always enjoyed the reception I received from Chrissie, Peter and Jim in service. Could never think of going to another dealership. Scott has done a magnificent job maintaining a great company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Greg, that you for your kind words. Very happy to hear you have been completely satisfied time and time again. We would like to say thank you again for being a loyal customer! If anything n the mean time is needed, feel free to let us know. Happy Driving!
Do not be in a hurry!
Took my car in on Sat morning for an oil change and was told it would be 3 hours. Wow. They told me its best to make an appointment . ( for a oil change?). I called Mon morning and made the appointment for 1pm. Got there at 1 and at 3 pm I was still there! Ask about my car and was told it was on the rack... Almost 4 pm I told them I had to get back to work and my car came around soon after that. REALLY!! An oil change.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience
They were very helpful and willing to work with me, didn't feel like a negotiation cause i got what i wanted on my terms, and everyone was beyond polite and it was sincere. I was very happy with the service i received from all parties.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best is the best!
Everyone is professional and efficient. They make the experience quick and easy! I highly recommend Best Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase