Skip to main content

Gorno Ford

(1,676 reviews)
Visit Gorno Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (888) 747-4709 (888) 747-4709
Used (888) 460-6452 (888) 460-6452
Service (734) 365-7912 (734) 365-7912

Reviews

(1,676 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gorno Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent Customer Service all around timely and

Excellent Customer Service all around timely and efficient from the salesperson to the young man who showed me the technology end of the service. Thats all I have for today. This requires to many words that's my only complaint! It wouldn't take my city and state this took me another 15 minutes. Thats another complaint. The survey is annoying. Other than that your people are awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Nancy, we appreciate you taking the time to leave us this feedback. If there is anything else we can do to assist you, please let us know! Take care!

Called my friend Mike Rey to see if he has the vehicle My

Called my friend Mike Rey to see if he has the vehicle My wife was looking for. He did, we stopped in to check it out. Then we bought it the same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Sergio, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Fast simple process no pressure from Sales staff.

Fast simple process no pressure from Sales staff. Would recommend Gorno Ford to anyone looking for a new or used vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I liked this dealership because everybody was very

I liked this dealership because everybody was very friendly and knowledgeable and helpful I would recamend this dealer ship to everybody

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rick has been our salesperson for over 5 years now.

Rick has been our salesperson for over 5 years now. He listens to what you want and need. Great person to deal with and purchase/lease a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Terry, we're happy you found our staff to be so supportive during your experience here at Gorno Bros Inc. We do hope we can be of assistance in the future. Take care!

The new Car purchase was an easy process and all of the

The new Car purchase was an easy process and all of the staff were very freindly and helpful. I would recommend Gorno Ford to a friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Michael, we're happy you found our staff to be so supportive during your experience here at Gorno Bros Inc. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

Excellent experience!

Excellent experience! Ken was so knowledgeable and helped us with everything. We highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience!

Excellent experience! It was a total pleasure getting my new truck at Gorno! The entire transaction took about 24 hours! My salesman totally new everything about my truck and answered all my questions!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Frank, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Ryan was very helpful in finding the right car for us.

Ryan was very helpful in finding the right car for us. He listened to us and what type of vehicle we were looking for. It was a pleasure working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi John, we're happy you found our staff to be so supportive during your experience here at Gorno Bros Inc. Please let us know if there is anything else we can do for you; we are more than happy to help!

Easy process from start to finish!

Easy process from start to finish! Salesman was amazing, flexible and was able to get me at a pit ice point that I was comfortable with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Rhea, we are happy we could make your experience a positive one! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!