Reviews
Review of David Tarte
I have purchased 4 cars from David Tarte at different dealerships. I will come to LeValley's the next time I am car shopping to work with him. He does an excellent job of locating what I am searching for and explaining all necessary information.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The LeValley Chevrolet Buick GMC Team
Buyer Beware!
Horrible ethics at this dealership! I will never suggest anyone buy from here or get service here. Taking advantage of the elderly is a terrible thing!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Daniel, we are not pleased to hear of the incident you described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The LeValley Chevrolet Buick GMC Team
LeValley, Benton Harbor
Jim Jackson was very helpful in finding the right vehicles for everyone in our family. He took the time to research issues or questions that we had. He also checks in periodically after the sale to make sure things are going well, that's great customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The LeValley Chevrolet Buick GMC Team
Jim Jackson is excellent & very helpful. Wonderful
Jim Jackson helped me find my new vehicle in the color that I wanted. He set up my On Star & he showed me all the new options on my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this review, Ann. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The LeValley Chevrolet Buick GMC Team
Drove to Levalley to get a car and left with one !
Jim Jackson was a delight.... Awesome customer service! He was very polite and informative. Will definitely come back again. My family loves to come here !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at LeValley Chevrolet Buick GMC was able to provide you with an awesome customer service experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, The LeValley Chevrolet Buick GMC Team
Jim Jackson at LeValley rocks!
I just bought a gently used 2021 Chevy Express Cutaway van/truck from Jim Jackson. Jim is very professional and knows how to get a deal done quick and easy. The process was painless and we are very happy with our transaction!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share with us, Metro Business Interiors, inc.! The goal of the LeValley Chevrolet Buick GMC team is to ensure a painless purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, The LeValley Chevrolet Buick GMC Team
Service
The did a great job repairing my car. Had to have several things done. But LeValley?s service department fixed the car so I don?t have to worry about other things happening. Thank you very much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The LeValley Chevrolet Buick GMC Team
Service
Excellent service and location. People were very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your kind words and fantastic review are greatly appreciated, Roberto! I am elated to hear that our team was able to provide you with the excellent service we strive to deliver to each of our guests. Thank you for spreading the word about your awesome experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The LeValley Chevrolet Buick GMC Team
New Car
Mark Groves takes great care of us every time! We are loyal customers because he always is fair and honest.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The LeValley Chevrolet Buick GMC Team
Very unethical
I purchased a used GMC Sierra from this dealership. They highlighted in the online listing that it was covered under full warranty. Since then I have had 2 issues with truck that should be covered under warranty however the GM Warranty is voided because of the larger rims and tires that are on the truck. This dealership did not disclose to me or anyone else that because of the rims and tires (that were on the truck when they sold it to me) that the warranty they claimed it had would be void. Now, I have to file an insurance claim, pay the deductible and possibly have my premiums go up. I tried working with the GM, sales manager and others at this dealership and they did not care. When I asked for a copy of the purchase paperwork to be sent to me the first person said they could not do it. Finally, after a week I was able to get a copy of the paperwork. I have an email from the sales manager saying my truck is still under full warranty but still nothing from them. The sales manager told me to go ahead and put a negative review on this site and that it would not matter because we have enough positive reviews to offset one negative review. I would stay away from this dealership and anyone that is associated. I am filing a complaint with General Motors about them as well.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We understand how you feel. However, We believe some very important information was left out of this review. 1.Registering your vehicle as ORV (Off Road Vehicle) in the State of Michigan and using it as such makes it extremely difficult for any Technician to determine if the issue was due to a defective part or from a fun weekend on the trails. 2. The Manufacturer warranty had expired as the vehicle has exceeded the 36000 mile limit. 3. With over 20,000 miles driven since the vehicle left our lot, there is no way to determine what has or has not been done as far as the vehicle being properly maintained. Based on those three facts alone, we do not believe it is the responsibility of the dealership to pay for any repairs or damage done to the vehicle mentioned in this guests review.