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Central Chevrolet

(435 reviews)
Visit Central Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–5:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (413) 507-0545 (413) 507-0545
Used (413) 507-0478 (413) 507-0478
Service (413) 507-0516 (413) 507-0516

Reviews

(435 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Central Chevrolet from DealerRater.

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great deal

wonderfull experience I will buy another when i need one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I went to Central Chevrolet to get a new headlight for my...

I went to Central Chevrolet to get a new headlight for my 2019 Impala. Even though they did not have the part in stock, the service department was top notch and accomodated my schedule to replace the part at my convenience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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brakes

When I brought my SUV in for a brake issue. I it in to Central and was told the job would take about 2 hours , so I was in the waiting area and before I new it my vehicle was complete. Steve came and got me and I was on my way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

It was great. Had an appointment for an oil change and also noticed my inspection sticker was up and they were able to do both in well under an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very happy

Great place to get a car.very friendly staff very easy to work with and fair

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Senior discount

Why did I not get a senior discount of the body shop work. Did get one when I had service done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience

I was in the market for a quality used car. My shopping experience at other dealerships was nothing like Central. Right away the atmosphere was different than other places. They all seemed to like working there and they were so helpful. No matter who I came in contact with it was a pleasure. They really seemed to care about me. That was important to me because according to other dealerships I went to they said that I owed to much on my trade and they just didn't treat me like they wanted to help me. Thanks again Central I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shopping for a quality,certified,pre-owned vehicle

Great service and transparency. So glad i found this hidden gem. I will definitely be back again to Central Chevy.Sales team was tremendous and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Z71 Silverado

Had a great experience buying my 2017 Z71 Silverado LT, was nervous at first from stories I’ve heard from other dealerships but everyone here was so welcoming and helpful. They helped me choose the right truck for what I was looking for and even gave me $2,000 for my 98 Civic that had 235,000 miles. The best part was seeing the Carfax and what services they did to the vehicle to sell. Financing went smoothly and next thing I knew I was leaving that same day in my beast of a truck. Thanks Central Chevrolet for everything you did I’ll definitely recommend my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2016 Silverado

wonderful wonderful dealership!!!!!! No games or gimmicks everything is on their website so it makes buying a vehicle easier than anywhere I have ever gone to buy a vehicle in the past. I will never go anywhere else because of my families experiences here. Go Central

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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