Reviews
They did fix my issues from the previous review.
They did fix my issues from the previous review.Mr Ritchie was more than cooperative and will probably due more business here in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I do apologize for the initial difficulties you experienced. I am glad to hear that things have been smoothed over by Mr. Ritchie and our team. It is imperative to us that we make each experience painless and efficient. Please let me know if there is anything else you'd like to discuss. Sincerely, Gavin McGrath, 319-393-6300
Treyton Larkin is a good salesperson he was very
Treyton Larkin is a good salesperson he was very informative and if he didn't know he would find out. He was very good in showing and explaining different things on the car and setting things up. It was a good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Gavin McGrath, 319-393-6300
John Baker was very good salesman knew his stuff and was
John Baker was very good salesman knew his stuff and was to just talk to tell both of our stories.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. I am pleased to hear that John was able to provide an efficient and overall positive experience. Sincerely, Gavin McGrath, 319-393-6300
Great service in a timely manner.
Great service in a timely manner. Attentive to what vehicle I was looking for. Finance department was quick and efficient. Thanks Doug Jackson!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Gavin McGrath, 319-393-6300
Doug went above and beyond to help me find the car I
Doug went above and beyond to help me find the car I wanted and have it delivered out of state.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Doug's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Gavin McGrath, 319-393-6300
Ben did a great job helping us with our new Chevy Blazer,
Ben did a great job helping us with our new Chevy Blazer, from working out a deal to explaining all the bells and whistles on our car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Gavin McGrath, 319-393-6300
Dustin Austin and Brent O'Donnell and Ross Mclaughlin
Dustin Austin and Brent O'Donnell and Ross Mclaughlin made my experience very enjoyable...gave me the help on getting me my new car.. Thanks Guys
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Gavin McGrath, 319-393-6300
Good people to work with, I owed more than my trade was
Good people to work with, I owed more than my trade was worth, I didn't have enough down payment, so they couldn't help me!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Gavin McGrath, 319-393-6300
They sell you lemons, beware, shady dealer tactics
Purchased a 2012 traverse from pat mcgrath. Had it for 2 years, 163,000 miles on it and only put about 3,000 miles on it before the timing chain failed and it had no oil in the pan. Just had a fresh oil change approximately 2 weeks prior to the engine seizing up. Still had a loan for $8000 and a repair cot of $5000 I was looking at. Eventually ended up selling the car for $2000 and taking out a personal loan that ill be paying on for the next 2 years. Ill never forget this car purchase and will never go back to mcgrath for as long as i live.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Gavin McGrath, 319-393-6300
The dealership had acknowledge that I had arrived.
The dealership had acknowledge that I had arrived. I met Dustin Austin and two young people that were very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Gavin McGrath, 319-393-6300