Reviews
Write a reviewThe experience was smooth and I am very satisfied with my
The experience was smooth and I am very satisfied with my purchase! I am a returning customer because of Brad Mannings Customer Service! I would highly reccommend!
The experience was smooth and I am very satisfied with my
The experience was smooth and I am very satisfied with my purchase! I am a returning customer because of Brad Mannings Customer Service! I would highly reccommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marilyn, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
We're still shopping a few different cars, but had great
We're still shopping a few different cars, but had great comminication from their employees.
We're still shopping a few different cars, but had great
We're still shopping a few different cars, but had great comminication from their employees.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Todd, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I looked at a Mazda 3 here, they’re nice guys here and
I looked at a Mazda 3 here, they’re nice guys here and didn’t have any problem with me just looking
I looked at a Mazda 3 here, they’re nice guys here and
I looked at a Mazda 3 here, they’re nice guys here and didn’t have any problem with me just looking
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi David, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Sales Process
Bought quite a few cars before but this was the easiest process at this Location
Sales Process
Bought quite a few cars before but this was the easiest process at this Location
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Shehzad, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
Broken service dept.
Two weeks ago my check engine light went on and l was told that it would take about ten days to have it looked at so l didn't. Yesterday the car stalled every time that l took my foot off of the gas. Today l was told that it would be the middle of next before they could look at it. Another repair shop will look at it when they have a chance. This will be the first time that it has not been serviced by Brad Manning Ford in the four years since it was brought new. This is the third car that l have bought there. I will be not going there any more.
Broken service dept.
Two weeks ago my check engine light went on and l was told that it would take about ten days to have it looked at so l didn't. Yesterday the car stalled every time that l took my foot off of the gas. Today l was told that it would be the middle of next before they could look at it. Another repair shop will look at it when they have a chance. This will be the first time that it has not been serviced by Brad Manning Ford in the four years since it was brought new. This is the third car that l have bought there. I will be not going there any more.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 4.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Used car
It would have been nice to have little things attended to. Like for instance the clock wasn?t set. Also, they were unable to provide the keyless entry code. I have found out this is a simple fix but now I have to take it to a dealer closer to me and pay for it. Plus, it turns out there were 2 original window stickers for the car. One said it has Sync and the other didn?t list it as an option. What?s up with that?
Used car
It would have been nice to have little things attended to. Like for instance the clock wasn?t set. Also, they were unable to provide the keyless entry code. I have found out this is a simple fix but now I have to take it to a dealer closer to me and pay for it. Plus, it turns out there were 2 original window stickers for the car. One said it has Sync and the other didn?t list it as an option. What?s up with that?
- Customer service —
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
2019 Ford Escape
We have bought 7 cars from Manning Ford. We love the service and responsiveness to our needs!
2019 Ford Escape
We have bought 7 cars from Manning Ford. We love the service and responsiveness to our needs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Great Vehicle, Friendly Staff!
I was searching for the right vehicle and found an option at their dealership that is more than 50 miles from my home. Dave, Tim and Alex made the car buying process very simple. We are more than happy with the vehicle and appreciate their service. They even have a kids room that our daughter was able to play in for a little while.
Great Vehicle, Friendly Staff!
I was searching for the right vehicle and found an option at their dealership that is more than 50 miles from my home. Dave, Tim and Alex made the car buying process very simple. We are more than happy with the vehicle and appreciate their service. They even have a kids room that our daughter was able to play in for a little while.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst dealer around
Worst Customer service I have ever experienced. Finance people need training ,rude ruined my buying experience would never buy anything from this dealership. Buyer beware!
Worst dealer around
Worst Customer service I have ever experienced. Finance people need training ,rude ruined my buying experience would never buy anything from this dealership. Buyer beware!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
JD, We are sorry you feel like you had a poor experience here. Bank Lenders require the down payment on a vehicle to be in the form of cash or check. They will not accept a credit card as down payment on a vehicle. We were simply following their rules. We would be happy to discuss this issue further with you and hope to come to an understanding. Call anytime, 815-756-6325 Ben Manning Sales Manager
Exdellent work and done timely
I have only two fails on this. !) Due to past issues in my life with ex-cons targeting me (once being rammed in my son's car at Taylor and Sev, I had asked that my car be kept in overnight until I picked it up first in the morning. It was outside in the open with frost when I arrived. (I was in my son's car when on of them rammed us, and my wife also attacked in the grocery store by one, I am a bit cautions. 2) I had asked for the old parts to be returned. The manifold and other parts were not. I was unable to call back that day as I was called into work early and had to get to sleep (midnight shift). Otherwise, the work seems to be excellent quality so far.
Exdellent work and done timely
I have only two fails on this. !) Due to past issues in my life with ex-cons targeting me (once being rammed in my son's car at Taylor and Sev, I had asked that my car be kept in overnight until I picked it up first in the morning. It was outside in the open with frost when I arrived. (I was in my son's car when on of them rammed us, and my wife also attacked in the grocery store by one, I am a bit cautions. 2) I had asked for the old parts to be returned. The manifold and other parts were not. I was unable to call back that day as I was called into work early and had to get to sleep (midnight shift). Otherwise, the work seems to be excellent quality so far.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking the time to leave us a review. Please call or stop by at your earliest convenience and we would love to address the issues. We hope to see you soon.