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CR Chrysler Dodge Jeep RAM of Adrian

(297 reviews)

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(297 reviews)

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Very helpful, this is the second purchase from them and a

Very helpful, this is the second purchase from them and a great experience both times. They said what they would do and did it.

Very helpful, this is the second purchase from them and a

Very helpful, this is the second purchase from them and a great experience both times. They said what they would do and did it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I travel from Toledo to buy/lease my vehicles from Tyler.

I travel from Toledo to buy/lease my vehicles from Tyler. He listens to his customers and works hard to get them what they want. I also like that he doesn’t waste your time and lure you in with one price and then it changes drastically like other dealerships/sales persons.

I travel from Toledo to buy/lease my vehicles from Tyler.

I travel from Toledo to buy/lease my vehicles from Tyler. He listens to his customers and works hard to get them what they want. I also like that he doesn’t waste your time and lure you in with one price and then it changes drastically like other dealerships/sales persons.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Everyone I’ve dealt with at this dealership have been

Everyone I’ve dealt with at this dealership have been extremely helpful and very friendly.

Everyone I’ve dealt with at this dealership have been

Everyone I’ve dealt with at this dealership have been extremely helpful and very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Connie, for choosing C R Chrysler Dodge Jeep RAM of Adrian!

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Was ready when we got had cars ready .

Was ready when we got had cars ready . Explained everything . First jeep after 60 with chevys. Great service

Was ready when we got had cars ready .

Was ready when we got had cars ready . Explained everything . First jeep after 60 with chevys. Great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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I traveled to CR Chrysler Dodge Jeep Ram of Adrian to see

I traveled to CR Chrysler Dodge Jeep Ram of Adrian to see Tyler Tansel due to the great customer service I received in past purchases. The dealership was spotless, everyone I encountered was friendly and helpful. The gal in finance that handled the money part was very friendly, making the transaction seamless. Tyler is a rockstar! He always makes buying a new vehicle easy. I’m looking forward to many happy miles of driving in my new Durango. Thank you CR and thank you Tyler!

I traveled to CR Chrysler Dodge Jeep Ram of Adrian to see

I traveled to CR Chrysler Dodge Jeep Ram of Adrian to see Tyler Tansel due to the great customer service I received in past purchases. The dealership was spotless, everyone I encountered was friendly and helpful. The gal in finance that handled the money part was very friendly, making the transaction seamless. Tyler is a rockstar! He always makes buying a new vehicle easy. I’m looking forward to many happy miles of driving in my new Durango. Thank you CR and thank you Tyler!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Dave, please do not hesitate to let us know. We are always happy to help!

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I traded in a vehicle for a used Dodge Ram 1500 at this

I traded in a vehicle for a used Dodge Ram 1500 at this dealership and dealt with Vince. He was fantastic and I enjoyed my experience. Great truck and a fair deal. I' would deal with Vince again for sure... Thanks Vince!

I traded in a vehicle for a used Dodge Ram 1500 at this

I traded in a vehicle for a used Dodge Ram 1500 at this dealership and dealt with Vince. He was fantastic and I enjoyed my experience. Great truck and a fair deal. I' would deal with Vince again for sure... Thanks Vince!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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Jess just sold me a brand new Gladiator and i couldn't be

Jess just sold me a brand new Gladiator and i couldn't be happier. She is the best salesperson I've ever had and I recommend her highly. It was raining out when i got to the dealership and Jess came right out and greeted me and welcomed me. She is the best!

Jess just sold me a brand new Gladiator and i couldn't be

Jess just sold me a brand new Gladiator and i couldn't be happier. She is the best salesperson I've ever had and I recommend her highly. It was raining out when i got to the dealership and Jess came right out and greeted me and welcomed me. She is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Marshall! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jess met your expectations. Thank you again for choosing C R Chrysler Dodge Jeep RAM of Adrian, we look forward to having you as one of our valued customers in the future. Until then, enjoy your new Jeep Gladiator!

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I was in an accident that involved 7 cars including the

I was in an accident that involved 7 cars including the person at fault (not me), Vince got me a vehicle quickly so not to interrupt my life any longer he is” AWESOME”, helpful, understandingI will definitely be going back to see him when I’m able to trade in or lease💯

I was in an accident that involved 7 cars including the

I was in an accident that involved 7 cars including the person at fault (not me), Vince got me a vehicle quickly so not to interrupt my life any longer he is” AWESOME”, helpful, understandingI will definitely be going back to see him when I’m able to trade in or lease💯

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tracey, we are so glad that Vince had the opportunity to help you after such a scary experience, and also that he and our team could make the process seamless. Congratulations on your new vehicle. We look forward to continuing to serve you in the future!

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Nichole was a pleasure to work with regarding my "Added

Nichole was a pleasure to work with regarding my "Added Care Plan." Her professionalism and attention to detail were outstanding. I would be remiss if I didn't mention how she went above and beyond making sure that I received the best service plan and value for my money.

Nichole was a pleasure to work with regarding my "Added

Nichole was a pleasure to work with regarding my "Added Care Plan." Her professionalism and attention to detail were outstanding. I would be remiss if I didn't mention how she went above and beyond making sure that I received the best service plan and value for my money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, it was a pleasure working with you! ~Nichole

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I contacted the dealership to purchase an extended Mopar

I contacted the dealership to purchase an extended Mopar warranty based on a mail advertisement I received. I received pricing over the phone, and asked the rep if I could please get a written quote e-mailed to me. I was told no written quotes are provided due to "corporate policy." This is a shady practice and you guys lost the sale due to this poor and ethically-questionable level of service.

I contacted the dealership to purchase an extended Mopar

I contacted the dealership to purchase an extended Mopar warranty based on a mail advertisement I received. I received pricing over the phone, and asked the rep if I could please get a written quote e-mailed to me. I was told no written quotes are provided due to "corporate policy." This is a shady practice and you guys lost the sale due to this poor and ethically-questionable level of service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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