Reviews
Oil Change and tire rotation
Michael was clear in all details of my service today at Heritage Cadillac. Everyone is always so courteous and polite. Al my questions and concerns were addressed. I would recommend Heritage Cadillac with our reservation. Thank you Terry Clarke
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Simple, quick and easy process. I was able to get appts...
Simple, quick and easy process. I was able to get appts quickly and the negotiation was painless. Fran was quick to respond to questions and follow up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Michael in service dept very excellent in his job
Experience has since day one very professional everyone is friendly and always willing to be very helpful also the special gift at the payment center adds a very nice touch
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
My car was in for an oil change and tire rotation. Friendly greeting and write-up by service manager Michael Ammerman. Work completion time frame promised exceeded expectations. Keep up the good work!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike was awesome.... I will definitely come back for all...
Mike was awesome.... I will definitely come back for all of our service need. Right from the start he made it simple from the phone call to me going in dropping my car off and picking my car up thanks a lot
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Friendly staff all around can get an appointment easily greeted with friendly staff.Not to long of a wait and service dept.keeps you informed of the progress.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was overly helpful sincere and honest
I left the dealership feeling as though I had won the lottery. Joe Ignaffo is one of the nicest gentlemen to deal with there is. Everyone at Heritage was truly sincere helpful and enjoyable to be around. This crew made buying a new car, which is normally uncomfortable, a truly enjoyable experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good selection of clean used cars competitively priced.
Good customer service and follow-through. Clean dealership with professional staff. Fran and Basil provided first rate service. Matt, in Finance, was professional and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good experience.
Just bought a 2019 Cadillac XT5. Sales consultant Frank Wadda was great. He was straight forward and didn't give you a lot of B.S. pleasure to have had this experience. Some consultants try to push you and won't negotiate . Frank wanted to make a sales that was right for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic experience in acquiring my first lease. I...
Fantastic experience in acquiring my first lease. I really felt “taken care-of” without the usual pressure you expect when walking into a dealership. Joe I made me feel welcomed and he has a customer for life. Tony and Matt were great as well. Very Happy!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car