Reviews
Good Service
I live in Tinley Park and travel to chicago to Ray Buick because os the good service and pricing.Have been doing business with Jim travnik for about 18 years he is always polite and courtious. Provides home pick up service when I'm in need of service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks again for your business. It is the friends like you that keeps us going.Jim
Excellent top knotch in all aspects
Excellent top knotch service in all aspects from the sale, pricing, financing and followup explanation of the vehicles functions. Straight shooter, honest and very close attention to detail. Pride in ownership "lives and breaths" in this shop and above all...HONESTY!!! I have bought quite a few vehicles in my life and never had an experience as top Knotch as at Rays in all facets.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for the great feedback and for noticing the sense of pride and integrity we all carry at Ray Buick. Please visit us again soon for any vehicle needs!
great service - very helpful people, love my Buick
They were great to deal with. Walked me through the bluetooth feature - which I depend on especially now with the penalty for driving & having the cell phone in your hand. All the paperwork was done promptly. I definitely recommend Ray Buick to anyone I know looking for a Car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the 5-Star rating! We are all glad your experience was so positive, and we are happy to help with any of your vehicle needs! Keep those eyes on the road, hands on the wheel, and drive safely in your Buick!
service
Hello, in all the experience was good with the exception of the mechanic leaving a little oil on my leather seats, but another mechanic was kind enough to clean it off. Otherwise very good dealership. Just need to be a little more mindful of the seats. ;)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your positive review and the encouragement! Sorry we missed a spot while returning your vehicle to you. We're glad we were able to take care of you and your vehicle, and we're looking forward to your next visit!
A great family owned dealership. 30 year customer
Great dealship, always has been..You feel like family when you are there. They will pick you up and drop you off if need be.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your positive feedback! Please let us know if you need anything else!
Great service ever
Despite a few problems with the car, our salesman Jim Travnik goes beyond all expectations in solving all our problems.Jim and Art(service manager) have done an unbelievable job. Our next car will be from Ray Buick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive response! If you need anything please do not hesitate to contact us.
Great customer service
Everyone at the dealership is friendly and courteous. They all make the time to help me and my family feel appreciated. Very, very highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive comments and please continue to use us for your automotive needs.Rick Wrobel
Great service
I was having a problem with my car and called about getting an appointment on Monday night. They scheduled me for a 9:00 am appointment on Tuesday. They sent me home with a loaner car and had my car repaired by 3:00 pm on Tuesday.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business and please continue to visit Ray Buick for all your automotive needs.Rick
Luv Ray Buick
Rick Wrobel is AWESOME! Always going the extra mile to get things done! My life is extremely hectic but when is comes to my car, I can count on Rick to help me through any situation! Thanks Ray Buick!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Tammy and you can always count on us.Rick
Great Dealership
Very friendly proffesional employees. Have been buying cars from them for years. Paperwork is always ready when I get there and I dont have to spend alot of time sitting and waiting. Greatest people to deal with from the sales staff, office staff to the service department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks you Sharon for all your years of business, we are very grateful.Rick